Regional Operations Lead

Company Description

About PXP

We are PXP—the future of creative production. We’re the click-drivers and the antidote to “the skip”, building stronger connections between brands and people. We are smart creatives, fearless explorers, and solution finders. Our ambition drives us to influence the world by helping brands become cultural icons.

https://www.pxpstudios.com

 

Job Description

This is a critical, client-facing role within the Publicis Productions team and reports directly to the Regional Client Lead.  The position will require regular liaising with client Marketers, regional, local, and Global client stakeholders. 

KEY RESPONSIBILITIES

• Manage the daily operations across team in their respective region
• Lead operational design / modifications to WoW for the team
• Lead adoption and optimisation of the Hermes 2.0 commercial model
• Client interface for operational discussions and escalations
• Develop strong relationship with Finance & Procurement at client and within the Groupe, to deliver fit for purpose team models and clear SoWs for their region
• Ensure the network operation is connected and running efficiently and effectively
• The role involved working with multiple partners to ensure all production work is connected and optimised.
  • N.A. Client & Global teams
  • Creative Agencies (both within Publicis Groupe & External Creative Agencies)
  • Media Agencies (Spark & Vayner Media)
  • Production Consultants & Client Procurement
  • Digital & Activation Agencies
• Identify gaps, risks and opportunities to add value to the development or execution of production projects.
• Own the operational roadmap and hold all parties to account when things change or are unachievable.
• Identify skill gaps, efficiencies and make recommendations for continuous improvements across the region
• Ensure Production is running in the most efficient and optimized way through processes and systems that give us freedom to produce the best work.
• Align on daily / weekly deliverables with stakeholders (within Studios & Client)
• Support Regional CL & Hub (Brand) Leads to develop Strategic Business Plan
• Support Regional CL when preparing for senior client sessions / deliverables (e.g. Status, QBRs etc.)
• Proactively identify revenue opportunities
• Capture any OOS requirements with finance lead
• Collaborate with Global Leadership to report monthly forecasts for growth opportunities, while helping determine risk areas
• Work closely with Leadership on annual business planning
• In tandem with the Finance Lead, review and revise the regional finance process, ensuring teams are trained on key financial systems while keeping billing queries at a minimum

IDEAL CANDIDATE

• Cool under fire, a production evangelist with an enterprising spirit.
• Approachable, excellent interpersonal skills, detail oriented, responsive, problem solver and likes a challenge
• Experience of working on a global brand
• Ability to work in an agile way, flexing styles to accommodate various stakeholders across the Client & Publicis Groupe network, from marketing to legal / procurement to senior business stakeholders, etc.
• Passion to get rigor and discipline in place to make team Production work effectively / efficiently
• Someone who hunts for opportunities to improve how we work / what we deliver.
• Commercially aware

 

Additional Information

All your information will be kept confidential according to EEO guidelines.