Staff SRE Solutions Lead

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

NBC Universal has an exciting opportunity for a talented individual to become a Site Reliability Engineering Solutions Lead with a specific focus on CMDB and Asset data quality & governance for NBCU Operations and Technology (O&T).  O&T supports enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally.

The CMDB Data Governance Lead role is crucial to ensure data is consistently and accurately synchronized between CMDB source and target systems.  This is essential for ensuring asset data is reliable, secure, and easily accessible to support business operations, recovery & impact, and critical decision-making

Working closely with various stakeholder, platform owners, and peers this role will be primarily responsible for designing, developing, and implementing best-practice integration data-models, establishing monitoring, and overall data quality to support organizational requirements and best practices.

Responsibilities:

• Create and maintain comprehensive documentation for integration processes, design specs, data dictionaries, source/target mappings, and user guides
• Partner with CMDB and development teams for any integration decisions, data mapping, transformations, and cleansing activities
• Collaborate with product owners, stakeholders, colleagues, and Vendors to gather new data & integration requirements to ensure successful and stable integrations
• Partner with the Software Engineering team to develop and govern CMDB cloud device tagging requirements and processes
• Liaison / manage integration requests & reviews w/ Cyber Security, ensuring adherence to data security & privacy requirements and establishing SLO’s for expected durations and outcome
• Design, implement, and manage the CDMB manual non-discoverable data validation process utilizing ServiceNow’s Data Manager (aka Data Certification)
• Assist with design and delivery of audit required asset and artifact requirements
• Ensure the quality and health of the CMDB’s supporting automated discovery methods, tools, and techniques
• Participate in design reviews and provide feedback and direction for integration strategies, plans, and standards for integrations supporting CMDB & Asset Management data requirements
• Develop monitoring and/or health checks to identify and resolve integration/data issues utilizing ServiceNow’s Automated Test Framework (ATF)
• Implement and manage the data dictionary, documentation, and training as it pertains to CMDB/Asset Management best practices and organizational requirements
• Perform regular audits, testing, and validations of integration solutions to ensure accuracy, reliability, functionality, and consistency
• Ensure current & planned CMDB/Asset Management integration solutions align w/ current and future business needs
• Maintain knowledge of the latest data integration capabilities and recommend best-practice approaches and go-forward strategies
• Develop and implement Service Mapping to define various Business Services and their dependencies within the orgs
• Assist with complex r