Presales Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Sales Engineering Group is the technical lifeblood of the sales organization. Our engineers bring to life the innovative communications
solutions that make a difference in the moments that matter. The Sales Engineering groups have the technology and design responsibility for
all sales support engagements within the region.

See our YouTube video on Sales Engineering at Motorola Solutions: https://www.youtube.com/watch?v=dVzigMweYvo&feature=youtu.be

Job Description

The Presales Engineer will be responsible for managing all aspects of the technical solution in the Presales phase of complex projects. As an architect of our proposals, this responsibility involves development, design, evaluation, and modification of system solutions and architecture to meet customer requirements. In addition, this engineer has to be knowledgeable about all stages of the project implementation - starting from scope definition until the final close-out.

The Presales Engineer must be capable of:

• Defining directions and requirements to ensure timely implementation of a quality technical solution

• Providing engineering services to our customers as a trusted advisor

• Hosting system-level technical presentations for internal/external customers

• Preparing system bids, taking into account the customer's needs and the equipment available

• Operating with internal and external stakeholders to meet customer's delivery requirements

• Being very knowledgeable on LMR and Ecosystem product solutions and integration

• Mentoring junior and new Presales Engineers

You will be responsible for working closely with the Sales Team to deliver customer driven, world class, leading edge, end-to-end solutions that rise to the challenges of first responder, government (State & Local) agencies. The team concentrates on the following mission-critical communications technologies at various levels of complexity: Public Safety grade mobile/portable voice and data networks, Advanced Mobile devices, Public Safety mobile broadband networks and devices (LTE), Integrated Command and Control, 9-1-1 Dispatch Consoles, Computer Aided Dispatch (CAD), Intelligence Led Public Safety, Real time video, and data analytics.

Responsibilities include but are not limited to:

• Radio Coverage design and analysis

• End-to-end solution design adhering to requested due dates

• Equipment list generation for LMR and Ecosystem solutions

• Description of system design, including diagrams

• Understand customer requirements

• Assist with demonstrating products

• Calculation of power and networking requirements

• Participation in proposal reviews and contract negotiations

• Consultative guidance to customers and sales team

• Presentations to customers

• Coordinate with the various functional teams (Systems Integration, Service, Sales, Product Groups) to ensure all business unit goals are addressed in our proposals and win-strategies

• Development of the implementation approach and service plan necessary to win the project

• Meet/exceed customer requirements and provide value alternatives when requirements cannot be met

• Manage Motorola’s sales, revenue, and margin goals

• Drive all sole source & RFP (Request for Proposal) projects to completion, managing the schedules of each project team member (engineering, proposal specialist, sales, and service)

Qualifications:

• Bachelors of Science preferred with emphasis in Electrical, Wireless, Computer, Network Engineering or Computer Science

• 4+ years of experience in sales, engineering, solutions architecture or related field

• Strong general knowledge of wireless communications fundamentals and voice/data architectures - both public and private (e.g. APCO P25, LTE, 802.11, 3G/4G) highly desirable

• Strong general knowledge of IP networking architecture, protocols and security highly desirable

• Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets an asset

• A positive