Collections Specialist

Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Collections Specialist in our Washington, D.C. office. We offer competitive compensation and an excellent benefits package. 

Position Summary:

As a key member of the Revenue Management department, the Collections Specialist will interact with all levels of attorneys, clients and staff to effectively drive the collection process. 

Duties & Responsibilities:

• Responsible for daily functions of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection

• Meets with Billing Attorneys on a monthly basis to review aged investment balances and provide written status of investment amounts to local and firm management

• Develops and prepares collection and A/R related reports; account reconciliations

• Prepares internal reports for billing attorneys, monitors high risk accounts

• Evaluates and implements best practices for collection efforts, including contacting clients regarding payment.  Assesses the collectability of outstanding amounts due from clients

• Understands practice groups and billing processes for each client

• Reviews and analyzes short payments and resolve in timely manner

• Proactively and efficiently communicates A/R information to office and firm management

Skills & Competencies:

• Highly effective communication, analytical and negotiation skills

• Extensive knowledge of collections, billing and e-billing processes

• Knowledge of billing system to assist with basic billing, which goes hand-in-hand with the collections role.

• Excellent oral and written communication skills required

• Strong project management and organization skills a must

• Ability to work easily with broad range of people and companies, including frequent and ongoing contact with attorneys, staff and clients

• Maintain strict confidentiality

• Ability to work independently, in an organized fashion and ability to manage multiple projects

• While performing the duties of this job, the employee is occasionally required to walk from work station, to desk or to go to various offices to retrieve assignments.  This position may also be sedentary and require the employee to sit for extended periods of time

• Position also requires the ability to work under pressure to meet strict deadlines

Qualifications & Prior Experience:

• Minimum five (5) years of collections experience, preferably in the processional services industry (legal, accounting, insurance, health care)

• Knowledge of Aderant is a plus

• E-billing software experience

• Customer service oriented, professional, proactive and able to meet tight schedules and deadlines.

• Bachelor’s degree preferred, in finance, accounting, business or related area

• High level of proficiency in MS Office applications, and the ability to learn new software applications, particularly those related to e-billing software

The expected pay range for this position is:

Pay Range: 73,000 - 85,000

Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law.  Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program.  Additional voluntary programs include:  voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance.  Commuter and Transit programs may also be available in certain markets.

Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic info