Data Integrity Analyst, Revenue Cycle-Community Connect

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This position supports the System-wide Enterprise Master Patient Index (EMPI), chart corrections, duplicate merges, overlays, and other Data Integrity Analyst functions for all OhioHealth entities on Epic (Care Connect).  In addition, this position may support all EMPI functions related to Community Connect entities. These tasks require effective critical thinking skills to analyze regulatory requirements, state, and federal laws, including Joint Commission, the 21st Century Cures Act and HIPAA. The Data Integrity Analyst must apply this knowledge when evaluating and working multiple in baskets and interface error queues requiring deductive reasoning for the purpose of ensuring accurate documentation in the patient’s EHR. This role requires excellent written and verbal communication skills.

The position also requires working independently with little to no supervision. Data abstraction and computer skills are essential to this role along with excellent customer service skills. Excellent organizational skills with attention to detail are necessary to perform this role successfully. This associate must also be able to perform other duties as assigned by the HIM Directors, HIM Operations Manager or Supervisor.

Responsibilities And Duties:

40% 
Assists with various functions in Data Integrity/EMPI to include, but not limited to duplicate merges, chart corrections and overlays as assigned. 
• Troubleshoots data integrity issues by ensuring each patient has one medical record number, including performing necessary changes in all Ohio Health systems as needed. 
• Monitors overlay reports and potential duplicate patient work queues, researches and performs maintenance required to validate patient identity utilizing established department guidelines / processes in addition to personal discretion and judgement. 
• Monitors assigned chart correction cases (document corrections, amendment requests, etc.) or tasks on a routine basis and follows up with all members assigned within the case to ensure timely resolution. 
• Utilize internal and external resources as needed to aid in the necessary research to resolve duplicates, overlays, and other chart correction issues.  Utilize various applications and validate documents such as clinical and registration notes, physician orders, prescriptions, medications, and other data fields/resources. 
• Search for and analyze demographic and clinical data applying critical thinking skills to discern correct patient information in accordance with established processes and procedures. 

40%
• Uses logic and reasoning to identify corrective measures, approaches to solving problems, and alternate solutions, as necessary. 
• Notify all downstream systems/departments and/or support staff external to department of data integrity or medical record number (MRN) changes in a timely fashion to keep systems synchronized. 
• Reviews and processes inbound messages or tasks into the Ohio Health electronic medical record for patient care coordination, privacy/security, and integrity of the patient’s protected health information. 
• Responds to questions from external facilities/practices regarding the operation and support of our health information exchange (HIE) and completes processes and tasks related to the HIE.  
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