Salary range is:

$82,256.00 - $120,000.00

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

 

The Role

The individual in this position works as a liaison among stakeholders to elicit, analyze, communicate, prioritize, clarify, validate, and document requirements for changes to business processes and systems in support of project/program objectives and scope. The Business Analyst works independently with little to no guidance and is naturally inquisitive and adept in communication, elicitation, facilitation, and modeling techniques within the order to cash and/or record to report space.

 

Key Responsibilities:

• Conduct working sessions with users to gather, understand, analyze, and perform fit-gap analysis of business requirements as they relate to Contract Management/Renewals, Subscription/Usage Billing, Accounts Receivables, Cash Application, Collections, Taxation, Revenue Management, and Master Data Management (MDM) and reporting.
• Provide subject matter expertise on key business process decisions as they relate to Billing, Revenue Management, Collections and/or Accounts Receivables
• Contribute to the functional and technical design, prototyping, process design stages of implementations (including scenario design, flow mapping).
• Ensures that the solution design satisfies project objectives and business requirements
• Liaises between business subject matter experts and the technical team throughout the project lifecycle
• Responsible for the coordination of all testing activities for a project(s) (System Integration, User Acceptance Testing) or maintenance releases, including the development of test scripts, scenarios. Schedules, status of testing, defect management
• Identifies and communicates risks and issues as well as possible solutions in a timely concise manner.
• Coordinate and support business analysis activities across a program(s) or multiple business analysts on a project as needed, pro-actively shares concise observations and feedback on internal business analysis practices, processes, templates, tools, and training materials as well as any information gleaned from external resource
• Develop documentation such as trainings, presentations, and process flows, provide business training as needed on new features/functions.
• Owner of the daily management, prioritization, communication, and resolution of production incidents reported by the business in a timely fashion.  Responsible for identifying trends in issues, business process gaps, as well as system gaps/bugs, working the issues via our technical team as well our software provider
• Responsible for proactively identifying opportunities for enhancements within the SW application based on business needs and issue management.
• Create project plans, lead status meetings, capture notes and action items as project needs details
• Become Subject Matter expert for specific market billing, accounts receivables, taxation, revenue management processes.

 

Requirements:

• Bachelor’s Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
• 7+ years minimum of IT business analysis or equivalent
• Demonstrates extensive knowledge of Financials, Billing & Revenue Management, General Ledger, Accounts Receivables.
• 7+ years of experience working with an ERP billing applications such as Oracle E-Business Suite, Oracle Fusion Cloud, SAP, Workday, Microsoft Dynamics, Oracle Netsuite or Subscription Applications such as Zuora, Billing Platform, Salesforce Billing, or Oracle BRM etc.
•  Demonstrates extensive knowledge of Order to Cash and Record to Report Processes (revenue recognition rules, subledger accounting systems, accounting Standards Codification (ASC) 606
• Demonstrates a successful track record in the IT Business Analyst fu