Engagement Manager/Sr. Manager - Workday Success Plans

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Workday Success Plans Team are all about our customers and their entire journey with Workday - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to guidance during their deployments.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

The Engagement Manager/Sr. Manager will simultaneously handle several Enablement projects, coordinating the delivery of packaged services to customers of all sizes and industries around the world. Engagement Managers drive the execution of projects, ensuring success, efficiency and quality via project management practices (e.g., develop project staffing plan, coordinate system access, conducting meetings, etc.) and by handling the customer relationship. Within these projects, Engagement Managers serve as an advocate for Workday, our employees and our customers in equal measure, to complete projects under budget and on time per the definition of each service.

Responsibilities include:

• Leading projects to deliver Customer Enablement programs and services.

• Clearly and successfully presenting project objectives and delivery strategies.

• Becoming a specialist in Workday's implementation methodology and using it on engagements.

• Balancing the needs of a large number of concurrent projects.

• Providing guidance and mentoring to Professional Service resources working on your projects.

• Ensuring projects are accurately planned and staffed.

• Working with the client project manager to identify and resolve issues that could impact project scope or timeframe.

• Leading customer meetings and Workday internal operational meetings.

• Finding opportunities to position other service offerings.

• Ensuring customers can serve as a reference upon completion of their project.

• Communicating and drafting change orders if Workday agrees to perform tasks outside of the scope of the SOW.

• Completing project administration tasks such as updating project forecasts, assisting with team scheduling, and other internal project initiation tasks.

About You

Basic Qualifications:

Engagement Manager (P3)

• BS / BA degree in relevant field or equivalent work experience
• 3+ years of project management experience with HCM, Payroll, Financial or Student implementations within medium and small enterprise
• Proven track record implementing Workday Oracle, SAP, PeopleSoft or similar applications

Sr. Engagement Manager (P4)

• BS / BA degree in relevant field or equivalent work experience
• 5+ years of project management experience with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
• 3+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

Other Qualifications

• Excellent organization, time management, verbal and written communication skills
• Solid understanding of at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services Procurement
• Capable of influencing, interacting and collaborating with senior executi