Accounts Receivable Specialist

Job Title:        Accounts Receivable Specialist

Reports To:    Vice President
FLSA Status:  Hourly

Date:               July 7th, 2025

Summary

This position handles all aspects of accounts receivables for Petro Towery.

Essential Duties and Responsibilities include, but are not limited to the following:

• Receive all cash and check deposits
• Apply all incoming payments to customer accounts
• Receive credit card payments
• Collect on past due invoices
• Process all deposits
• Communicate with customers about terms/statements/credit inquiries
• Issue credit memos, debit memos, finance charges, write offs etc.
• Set up new customer accounts
• Handle tax exemptions
• Set customer terms (net 10, 15, 30, on hold, COD, etc.)
• Communicate with company lawyer regarding far past due accounts after approval
• Maintain customer account documents such as resale certificates, W-9 forms, etc.
• Interact with customers in a calm, professional manner

Competencies: To perform this job successfully, an individual must have demonstrated experience in the following competencies and must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Planning/Organizing

Prioritizes and plans work activities; manages multiple priorities in a fast-paced environment; plans for additional resources and works within assigned budget; meets deadlines; organizes or schedules other people and their tasks; ability to work independently.

Communication

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively.

Customer Service 

Manages difficult and/or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Teamwork

Balances team and individual responsibilities; gives and welcomes feedback; supports everyone's efforts to succeed.

Initiative

Looks for and takes advantage of opportunities that support Petro Towery initiatives. Looks for ways to improve and promote quality programs.

Adaptability

Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Organizational Support

Follows policies and procedures. Completes tasks correctly and on-time. Supports organization's goals and values. Demonstrates accuracy and thoroughness. Supports and follows managements' direction.

Travel:

• None

Normal Work Days / Hours:

• Monday – Friday
• 8:00 am – 5:00 pm
• 30 minutes to an hour for lunch

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate Degree or 3-5 years of related experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) as well as programs applicable to position.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

Regularly:

• Sit
• Use hands to finger, handle, or feel
• Talk or hear

Frequently:

• Ability to lift/move up to 25 pounds

Occasionally:

• Stand/walk
• Reach with hands and arms

Work Environment:

• Weather
• Normal office environment
• Equipment
• Computer, fax machine, telephone, copier / printer
• Vision
• Ability to see close and at a distance as needed
• Noise
• Quiet to moderate
• Stress
• Low to moderate

Benefits

401(k), Medical, Dental, Vision, and Life Insurance, 8 paid holidays, paid time off, tuition reimbursement, etc.