Jobs and Careers

Director Global Commercial Experience Platforms - Remote

Remote - Minnesota, United States, United StatesRemotefull_timeVerifiedPosted 16 Jul 2026

💰 $290,950/yr($211,600/yr – $290,950/yr)

About the role

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Director Global Commercial Experience Platforms - Remote

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

The Director Global Commercial Experience Platforms will lead the business strategy, workflow design, adoption, and global operations of Solventum's commercial technology platforms — ensuring that CRM (Salesforce) and adjacent tools are designed around the seller and customer experience, grounded in Jobs-To-Be-Done (JTBD) insight, and delivering measurable business outcomes.

This is not a technology delivery role. This leader operates at the intersection of experience strategy and platform enablement — translating requirements from Customer Experience and Partner Experience domain leaders into platform-ready specifications, managing the integrated platform backlog across both domains, defining UX standards that ensure a consistent and intuitive experience globally, and overseeing a 20+ person global CRM operations workforce that configures, deploys, and supports the platform in every region.

This leader serves as the single business-side interface to Solventum's IT organization (Senior Director, Commercial Solutions) for all experience-related platform work. The Director, Experience Platforms defines what the platform should do and why; IT defines how it is built and ensures it scales. This role does not build the underlying technology, manage IT architecture, or develop AI models — it defines the experience those capabilities must deliver, ensures they are embedded in workflows that reach sellers and customers at the point of need, and drives adoption globally.

This role is critical to Solventum's Commercial Experience transformation — the shift from capability-driven execution to experience-led orchestration. The platforms this leader governs are where strategy becomes real: where journey designs become workflows, where intelligence becomes action, and where the seller and customer experience is either enabled or broken.

How You Will Make an Impact

Lead with a change-agent mindset, growth orientation, and bias for action to help Solventum move from fragmented CRM usage to experience-led commercial execution.