Account Executive
HUB InternationalAbout the role
ABOUT HUB:
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
WHY CHOOSE HUB?
Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction
We are the perfect fit if you:
- are seeking a progressive work environment at a rapidly growing organization
- have a desire to help others protect their future
- have an entrepreneurial spirit and are challenged by the opportunity to grow the business
- are focused on learning and development to enhance your industry knowledge and expertise
- are a self-starter willing to invest time and energy to learn the technical aspects of our business
- believe in integrity and building success by developing relationships with others
THE OPPORTUNITY:
We're seeking a dynamic, high-performing Account Executive who thrives in a winning culture and takes complete ownership of client success. As the strategic quarterback for your assigned book of business, you'll be the trusted advisor and technical expert that clients depend on to navigate the complex world of employee benefits. This role is perfect for someone who sees themselves as a consultant first: someone who builds lasting relationships with C-suite executives, anticipates client needs before they're voiced, and delivers innovative solutions that drive measurable results.
What You'll Own
Client Relationship & Retention
- Serve as the primary strategic advisor and relationship owner for your assigned accounts, maintaining direct access to C-level decision makers
- Drive proactive consultation by deeply understanding each client's business, industry challenges, and organizational goals
- Own the retention strategy for your book of business while consistently exceeding profitability targets
- Conduct comprehensive Needs Audits to uncover opportunities and address evolving client requirements
Strategic Account Management
- Orchestrate HUB's complete value proposition across the policy lifecycle, coordinating Compliance, Data Analytics, Underwriting, Employee Communications, Health and Performance, Technology, and Voluntary Benefits
- Execute a multi-year strategic roadmap for each client, following annual service calendars that include Pre-Renewal Strategy, Renewal, Post-Renewal Stewardship, Open Enrollment, and Compliance reviews
- Lead benefit program design and carrier marketing efforts, negotiating coverage terms that optimize value for clients
- Identify and execute cross-sell and up-sell opportunities across HUB's product suite
Team Ownership & Excellence
- Set the standard for quality and accountability—you're responsible for every deliverable that reaches your clients, whether you create it or it comes from your service team
- Mentor and develop Account Managers, Benefit Specialists, and Financial Analysts to elevate the entire team's performance
- Ensure contract renewals, 5500s, SARs, proposals, and all client communications meet the highest standards of accuracy and professionalism
- Drive continuous improvement in processes, KPIs, and team collaboration
Business Growth
- Partner with Producers in prospecting meetings, bringing your technical expertise to close new business
- Facilitate seamless onboarding for new clients from signed Agent/Broker agreement through first renewal
- Take on
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