Head of Commercial Process Excellence and AML Controls (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Head of Commercial Process Excellence and AML Controls is accountable for leadership, oversight and sustainability of effective 1st line risk programs in Commercial related to AML and other remediation.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Owns and manages Commercial first line of defense support programs including ongoing monitoring and review of processes, investigations and escalated issues around customer behavior, identifies trends and issues. through reporting and analytics, to ensure risks are mitigated
• Leads and conducts due diligence process reviews for potential areas of risk to ensure the business is prepared for internal and external audit reviews related to AML/ABAC/ Sanctions
• Supports the Commercial business on remediating issues/findings from control activities and provides guidance on monitoring/reporting related to AML/ABAC/ Sanctions
• Manages escalation to the second line as needed to support efficient communication of issues Oversees and manages development, assessment, and completion of the process level Risk & Control Self-Assessment, Quality Assurance, and reviews Program for the business segment
• Partners with all risk / governance & control partners in providing strategic support to manage risk issues for the Commercial bank
• Recommends and implements changes to business policies, processes, procedures aligned to the TD risk appetite
• Liaises with the different functional areas across the bank to ensure ongoing operational effectiveness, including but not limited to Risk Management, Compliance, AML, and Audit
• Works closely with key business leaders and other stakeholders to optimize TD's resources and leverages TD's operating model to maximize efficiency, effectiveness, and scale
• Program reporting analysis and insights that is shared with 1B and partners / leader to ensure effectiveness
• Works with business unit management / partners to develop and implement proactive strategies, tactics and programs to effectively manage regulatory and front line operational issues
• Provides the business leadership team with information required to ensure adherence to internal policies / procedures and applicable regulatory guidelines, ensures activities are within TD's risk appetite and risk management policies, and escalates as required
• Keeps abreast of emerging issues and trends as they relate to the customer experience and advice giving capabilities and assesses potential impacts to the Commercial network
• Maintains an effective, on-going risk & compliance program designed to detect and mitigate regulatory violations of internal policies and procedures
• Works with business unit management / partners to develop and implement proactive strategies, tactics, and programs to effectively manage regulatory and governance issues
• Is responsible for proactive identification of emerging risks and deployment of applicable controls, policies, procedures, tools and resources critical to operational excellence, risk mitigation, fraud mitigation, process losses, reputational and financial risk required to protect the business segment
• Leads / implements and / or conducts due diligence process reviews for potential areas of risk to ensure the business is always prepared for internal and external audit reviews

Education & Experience:

• Bachelor's degree required
• Graduate Degree or progressive work experience
• 10+ years' experience in leading large operational functions, with experience in implementing operational programs, including policy and process development
• Preferred experience working