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Senior Product Manager - Marina Management & Payments
DockwaUKRemotefull_timeVerifiedPosted 7 Feb 2025
About the role
About DockwaDockwa is on a mission to modernize the $230+ billion marine industry. Founded in 2015, we started by streamlining how boaters and marinas connect through real-time transient slip bookings, and quickly expanded to provide a full operating system for marinas nationwide—automating workflows, increasing revenue, and delivering efficiencies across the board. But we’re just getting started. Our ambition is to bring modern, impactful technology solutions to an industry that has traditionally been offline, and we’re looking for passionate individuals to help us lead the charge.
Our MissionWe believe in transforming a historically traditional industry by empowering marinas with intuitive, powerful software. By building an all-in-one platform that integrates reservations, payment processing, and workflow management, we aim to elevate the operational efficiency of our partners and create a seamless customer experience for boaters.
Our TeamWe are a dedicated group of professionals spread across the US, committed to driving positive change in the marine sector. Each team member brings passion, expertise, and a strong customer-centric approach to everything we do. We believe that building the best product and service starts with assembling the best talent—diverse perspectives, collaborative mindsets, and a shared enthusiasm for shaping the future of the maritime industry.
Working With Our EngineersAs a Product Manager at Dockwa, you sit at the nexus of business and technology, bridging strategic vision with technical execution. We believe it’s critical to be transparent about our expectations and highlight what makes someone successful here—because when PMs and engineers collaborate effectively, we build better products for our customers. The engineering team wants a collaborative, communicative, and empathetic PM who involves them early, balances the backlog thoughtfully, leverages data (while still listening to dev and user feedback), and shields them from churn. Technical prowess is appreciated, but far less critical than clarity, trust, empathy, and strong prioritization. When those attributes are present, engineers feel supported and motivated; when they’re absent, the team experiences frustration and inefficiency.
Our Culture We aren’t here to be “just another” software solution. We ask ourselves daily: If Dockwa disappeared tomorrow, would that make a meaningful difference to our customers? The answer should be a resounding “yes.”Our motivation lies in identifying and solving real, high-impact problems. By relentlessly improving our platform and pushing industry standards upward, we aim to deliver best-in-class solutions to marinas and boaters. We embrace innovation, ownership, and a culture of continuous learning to ensure we’re always driving change for the better.
About the RoleAs the Senior Product Manager responsible for Dockwa’s Marina Management Software, you will own the end-to-end product strategy for workflow optimization and payment integrations across our platform. You’ll partner closely with engineering, design, sales, and customer success to bring innovative features to life—features that streamline daily operations for marinas and deliver frictionless experiences for boaters. Your success in this role will come from deeply understanding the technology landscape, translating business needs into clear product requirements, and working hand-in-hand with cross-functional partners to build, launch, and iterate on solutions that set Dockwa apart in the market.
Our MissionWe believe in transforming a historically traditional industry by empowering marinas with intuitive, powerful software. By building an all-in-one platform that integrates reservations, payment processing, and workflow management, we aim to elevate the operational efficiency of our partners and create a seamless customer experience for boaters.
Our TeamWe are a dedicated group of professionals spread across the US, committed to driving positive change in the marine sector. Each team member brings passion, expertise, and a strong customer-centric approach to everything we do. We believe that building the best product and service starts with assembling the best talent—diverse perspectives, collaborative mindsets, and a shared enthusiasm for shaping the future of the maritime industry.
Working With Our EngineersAs a Product Manager at Dockwa, you sit at the nexus of business and technology, bridging strategic vision with technical execution. We believe it’s critical to be transparent about our expectations and highlight what makes someone successful here—because when PMs and engineers collaborate effectively, we build better products for our customers. The engineering team wants a collaborative, communicative, and empathetic PM who involves them early, balances the backlog thoughtfully, leverages data (while still listening to dev and user feedback), and shields them from churn. Technical prowess is appreciated, but far less critical than clarity, trust, empathy, and strong prioritization. When those attributes are present, engineers feel supported and motivated; when they’re absent, the team experiences frustration and inefficiency.
Our Culture We aren’t here to be “just another” software solution. We ask ourselves daily: If Dockwa disappeared tomorrow, would that make a meaningful difference to our customers? The answer should be a resounding “yes.”Our motivation lies in identifying and solving real, high-impact problems. By relentlessly improving our platform and pushing industry standards upward, we aim to deliver best-in-class solutions to marinas and boaters. We embrace innovation, ownership, and a culture of continuous learning to ensure we’re always driving change for the better.
About the RoleAs the Senior Product Manager responsible for Dockwa’s Marina Management Software, you will own the end-to-end product strategy for workflow optimization and payment integrations across our platform. You’ll partner closely with engineering, design, sales, and customer success to bring innovative features to life—features that streamline daily operations for marinas and deliver frictionless experiences for boaters. Your success in this role will come from deeply understanding the technology landscape, translating business needs into clear product requirements, and working hand-in-hand with cross-functional partners to build, launch, and iterate on solutions that set Dockwa apart in the market.
Key Responsibilities
- Define the product roadmap for marina workflow optimization and payment integration, aligning with company goals and customer feedback.
- Stay current on industry trends and best practices in payment technology and operations management to keep Dockwa at the cutting edge.
- Lead initiatives that streamline operational workflows for marinas, improving efficiency and user satisfaction.
- Drive payment and financial product innovations, ensuring secure, scalable, and intuitive experiences for both marinas and boaters.
- Partner with Engineering to ensure technical feasibility, timely delivery, and high-quality execution of features.
- Work closely with Design, Sales, and Customer Success to understand user pain points, gather feedback, and craft solutions that exceed expectations.
- Clearly communicate product plans, priorities, and timelines to leadership and key stakeholders, managing expectations and fostering alignment.
- Collaborate with marketing teams to develop and execute effective go-to-market strategies.
- Utilize analytics and customer insights to drive product improvements and validate hypo
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