Senior Manager, Revenue Enablement

Honor exists to expand the world’s capacity to care.

We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale. 

Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults. 

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems! 

About the Work:

As a Senior Manager on our Revenue Enablement Team, you’ll play a pivotal role in shaping how Honor brings its Care Platform to new markets and expands services that expands our capacity to care. This cross-functional role offers a unique opportunity to gain a deep understanding of how our business operates end-to-end, setting you up for long-term success. You’ll tackle high-impact projects that drive revenue, control costs, and improve operations, making a measurable difference in how we deliver care.

Whether you’re innovating processes, collaborating with product teams, or designing scalable frameworks, you’ll be at the forefront of enabling growth and creating sustainable solutions that bring order to complexity. If you thrive on turning chaotic systems into streamlined operations and want to help us reach more people with new services, this role offers unparalleled exposure, growth, and the chance to make a meaningful impact.

Objectives

• Increase Market Reach: Lead initiatives to grow revenue by enabling new markets and developing innovative capabilities that integrate traditional models with the Care Platform.
• Optimize Framework for Success: Manage and refine the framework determining Care Platform eligibility to maximize conversion probability while achieving target care delivery costs.

Responsibilities

New Market Enablement

• Regulatory Compliance and Market Entry: Partner with legal and regulatory teams to understand and meet state-specific requirements, ensuring compliance and readiness for market launches.
• Operational Readiness: Assess and refine existing processes to align with regulatory needs, cost goals, and operational efficiency. Collaborate with stakeholders to develop scalable, compliant solutions that balance quality and cost-effectiveness.
• Project Planning and Execution: Develop and manage comprehensive project plans for new market launches, ensuring timelines, milestones, and deliverables are met. Keep cross-functional teams aligned and accountable throughout the launch process.
• Stakeholder Communication: Ensure all relevant teams are informed of new operating requirements and aligned to execute without delays or confusion.
• Scalable Solutions: Continuously evaluate and adapt existing solutions for scalability across new markets, leveraging learnings to refine operational approaches.
• Vendor and Partner Engagement: Lead negotiations with vendors and external partners to secure services and resources required for market entry.

Capability Development

• Opportunity Assessment: Identify and evaluate new market opportunities, estimating potential revenue and operational impacts to guide prioritization.
• Pilot and Scale Operations: Design and implement pilot programs for new service offerings, including expanded scopes of care, nurse-directed services, and innovative models like stay-in services. Develop plans for scaling successful pilots, ensuring long-term sustainability.
• Cross-Functional Collaboration: Work with clinical, legal, and product teams to develop compliant, innovative, and efficient operating models for new services.
• Profitability and Feasibility: Conduct thorough assessments of new capabilities to ensure profitability and operational feasibility, adjusting models as needed based on pilot outcomes.

Framework and Data Management

• Eligibility Framework Oversight: Manage and refine the framework that determines Care Platform eligibility, balancing scalability, cost efficiency, and operational feasib