VP, Commercial Card Relationship Manager

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. 

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. 

Together, there’s no stopping you!

Job Title:

VP, Commercial Card Relationship Manager

Job Description:

Summary

The Vice President Commercial Card Relationship Manager is responsible for the growth and retention of the assigned portfolio.  The primary focus is to drive revenue growth by identifying and executing on optimization opportunities to increase commercial card usage or cross selling additional payment solutions based upon client’s identified needs.  In addition to revenue growth, the individual will be responsible to assist clients with their program management needs and support.  

Essential Duties & Responsibilities

• Retain and grow assigned commercial card portfolio

• Responsible to manage profit margin of assigned portfolio

• Responsible to identify new cross-sell opportunities when presented

• Identify and support client’s unique program goals and objectives

• Consult with client on best practices and areas of opportunity 

• Develop multi level relationships with clients

• Develop and foster working relationships with internal partners

• Have a working knowledge of client’s strategy and processes related to card usage and payments

• Develop solutions tailored to meet client’s objectives within the confines of EB&T’s solution set

• Assist client to become proficient utilizing commercial card solutions

• Advanced product knowledge and usability of EB&T’s commercial card solutions

• Working knowledge of product and client profitability and demonstration of knowledge in decision making including but not limited to pricing

• On-site client visits twice a year with key clients

• Regular re-occurring reach out to key client contacts

• Perform other miscellaneous duties as assigned

Qualifications

• Strategic thinking, communication, interpersonal influence, networking, project ownership, and workflow management skills

• Ability to work autonomously to find qualified leads and transition to sales

• Thorough knowledge of Bank policies, procedures, compliance and banking regulations

• Excellent interpersonal and customer service skills

• Strong oral and written communication skills

• Ability to work well under pressure while managing various competing demands

• Strong inside sales and problem solving skills

• Strong organizational skills and detail oriented with a high degree of accuracy.

• Professional demeanor and phone voice with well-groomed appearance

• Self-starter, outgoing personality and able to address problems in a prompt, professional manner

• Team oriented, possess a positive attitude and works well with others

• Personal transportation that is reliable to visit customer sites and bank branches, if necessary

• Ability to demonstrate flexibility, versatility, commitment and good judgment in team oriented environment.

Supervisory Responsibilities

• None

Education and/or Experience

• Bachelor’s degree or equivalent plus three years business to business sales experience.