VP, Commercial Excellence and Strategy

 

An Amazing Career Opportunity for a VP Commercial Excellence & Strategy!! 

Location: Austin, Texas

Job ID: 40595

 

We are seeking an accomplished executive to lead Commercial Excellence & Strategy in support of our objective to double PACS over the next five years through a combination of organic growth and strategic acquisitions. This role will serve as a critical partner to the PACS Leadership Team, fostering strategic alignment and driving enterprise-wide initiatives that enhance commercial performance. The ideal candidate will possess deep experience in commercial strategy, operational execution, and cross-functional leadership, with a track record of delivering transformative business impact in complex environments.

 

Who are we? 

 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

 

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. 

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.  

 

Are you ready to make a difference? Join us and help shape the future of security. 

 

As our VP Commercial Strategy & Excellence, you’ll support HID’s success by: 

• Leading sales operations by streamlining processes, optimizing CRM usage, enhancing pipeline management, developing dashboards and KPIs, delivering strategic insights from data analysis, and driving accurate forecasting to boost productivity and revenue.
• Enhancing commercial team efficiency by leading onboarding, training, and enablement programs, driving effective tool adoption, and partnering with BU leaders to develop cross-unit incentive strategies aligned with HID and PACS goals.
• Overseeing and optimizing the commercial tech stack—including CRM and sales tools—while leveraging emerging technologies like AI to enhance sales productivity and efficiency.
• Leading pricing management by maintaining disciplined discount governance and SQ operations, crafting strategies that balance revenue growth with margin goals, and conducting competitive benchmarking to inform strategic pricing adjustments.
• Driving customer experience initiatives by leading NPS programs, analyzing feedback, and fostering cross-functional collaboration to enhance satisfaction, retention, and long-term loyalty.
• Strengthening cross-functional collaboration by designing and executing initiatives that unite BUs, BAs, and AA, fostering alignment and synergy across PACS commercial operations and adjacent teams.
• Accelerating M&A strategy by scanning market intelligence, maintaining a pipeline of strategic acquisition candidates, nurturing deal flow, aligning opportunities with PACS goals, guiding due diligence and integration, coordinating with legal and corporate teams, and mitigating commercial risks.
• Driving Strategic Planning for PACS by evolving and aligning the five-year strategy with HID’s vision, defining growth targets, tracking key initiatives, delivering market intelligence, coordinating roadmap execution and budget planning, identifying strategic investment areas, supporting communications for leadership engagements, and contributing thought leadership across industry forums.