Technical Program Manager I - Tech for Social Good (NAMR) – Program Support

As a Technical Project Manager I on the Tech for Social Good team, you will support our mission of driving impact in the communities through the skills of JPMorganChase’s tech workforce. We leverages skilled volunteerism of our tech employees to build tech capacity for socially focused organizations and increase access to tech experiences for community members (e.g., youth, adults and senior citizens). We do this through ideation and hackathon-style events, pro-bono tech solution delivery, consultation services, and educational offerings. TFSG partners with various stakeholders across the firm, including HR,  Corporate Responsibility, Communications/Marketing, and Legal to serve communities and technology staff across our 23 global technology center locations.

Job Responsibilities:

• Assist with the execution and delivery of TFSG programs (including in-person and virtual events) in Tech Center locations.
• Track, manage, and analyze data across current and past programs; prepare and report on results and program outcomes to internal and external stakeholders; produce and deliver presentations or business cases for the TFSG team and the program’s key stakeholders; leverage analysis to plan for program enhancements or expansion.
• Support the team in showcasing impact through storytelling, data, and partnership with communications/marketing stakeholders.
• Assist the team with cross-program initiatives that enhance processes/governance, generate socially focused organization leads for programs, and streamline programs.
• Facilitate communications with a diverse range of internal and external stakeholders for the planning and execution of programs.
• Manage and build relationships with internal and external stakeholders across programs.
• Engage and train volunteers for programs.
• Track progress and deliverables against the plan and act as a communications channel for ongoing project status updates and issues.
• Coordinate program work stream meetings and track weekly updates and scorecards.
• Travel domestically to support in-person execution of programs.
• Comply with JPMorgan Chase’s Employment and Engagement of Minors Firmwide Standard, including an annual criminal screening.

 

Required Qualifications, Capabilities, and Skills:

 

• Demonstrate excellent verbal and written communication, including presentation and facilitation skills.
• Exhibit strong relationship management skills with internal and external stakeholders.
• Maintain strong attention to detail, follow-through, and results orientation.
• Stay highly organized and able to multi-task in a fast-paced environment across tactical and strategic initiatives.
• Possess experience with Project Management or Program Management in previous roles, specifically within a global team and at scale.
• Show excellent Excel and PowerPoint skills; ability to synthesize data and communicate a compelling story.
• Manage time effectively, prioritize, and escalate appropriately.
• Work autonomously, as well as collaborate strongly within a team.
• Demonstrate strong analytical and problem-solving abilities.

 

Preferred qualifications, capabilities, and skills:

• Experience working with socially focused organizations (nonprofits, social enterprises etc.) or prior volunteering experience 

 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about tot