Program Manager - Growth Operations, Contract

<p><strong>You will:</strong></p> <ul> <li>Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring and onboarding</li> <li>Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success</li> <li>Optimize full growth funnel for conversion and experience</li> <li>Build and lead new growth recruiting campaigns and channels to meet business goals</li> <li>Be the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed</li> <li>Own internal reporting and analytics, and keeping all the internal hiring data clean and up-to-date in our systems</li> <li>Be the strategic driver behind on impactful initiatives to improve the workflow, data infrastructure and reporting</li> <li>Proactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the team</li> <li>Work from the <strong>San Francisco office, with occasional travel for onsite growth events.</strong></li> </ul> <p><strong>Ideally you’d have:</strong></p> <ul> <li>Minimum of 3-7 years of experience working in Growth, Recruiting or RecOps at a rapidly growing company</li> <li>Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools (report connector, reporting capabilities, and limitations)</li> <li>Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)</li> <li>Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences</li> <li>Must have a deep understanding of Growth / Recruiting Pipelines, Funnels and Conversion metrics</li> <li>Demonstrated excellent project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify opportunities for process improvement</li> <li>Able to build strong relationships with cross-functional partners, and confidently present recommendations and insights to senior leadership</li> </ul> <p><strong>Nice to Haves:</strong></p> <ul> <li>Ability to write SQL queries</li> <li>Previous startup experience</li> <li>Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem</li> <li>Extreme attention to detail</li> <li>AI builder, AI-forward ope