Senior Inventory Coordinator

The Opportunity:

In this role, you will report to the Supervisor, Onsite Services and will work closely with the Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science.

Location:  Brandford, CT

Shift: Mon – Fri, days

Wage Range: TBD

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

• Time Off: Paid Time Off (PTO), and Company paid holidays,

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,

• Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we’re looking for: 

• 4 years' experience in customer services, purchasing, and/or account management required.

• High school diploma or GED required.

• Intermediate Microsoft Excel skills required.

• Knowledge of ERP Systems.

• Excellent customer service skills including a professional can do demeanor is a must have.

• Basic purchasing and inventory knowledge required.

• High regard for safety, quality and adherence to protocols, policies, and procedures.

• Must be flexible, adaptable, and multi-task oriented.

• Ability to self-manage, motivate others, and be forward thinking.

• Strong verbal and written communication skills in order to interact with both customers and various departments within Avantor.

• Associate degree or undergraduate degree in business or science related field is preferred.

• Previous experience managing associates is preferred.

• Spill containment, IATA, DOT, and Hazwoper training a plus.

• GMP and GLP training a plus.

• CPR training and OSHA Right to Know preferred.

• Inside sales experience and cross-referencing skills are a plus.

How you will thrive and create an impact:  

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
 

In this role you will:

• Be responsible for inventory management of consumables and chemicals including documenting inventory movement by recording additions, disbursements, adjustments, losses, and removal of items and accurate inventory control, processing requests leading to inventory movement on and off site and fulfilling customer metric reporting.

• Prepare inventory reports by collecting and analyzing information on stock usage.

• Maintain inventory operations by following policies and procedures as well as reports any changes as needed.

• Monitor slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.

• Provide daily customer service functions and communicates with the customer relative to inventory management.

• Perform purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.

• Provide a high-level of customer service related to functions including but not limited to order entry, reporting, maintaining metrics, and cost savings tracking.

• Perform shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.

• Handle hazardous material and prepare shipping documentation and packaging requirements.

• Interface directly with customer point of contact, purchasing directors, facility directors and plant managers.

• Manage consigned, non-consigned, customer owned, and 3rd party inventory.

• Utilizes Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer specific systems) in fulfillment of job duties.

• Meets goals and objectives: safety, performance, and quality.

• Creates pro