Senior Collections Specialist

Company Description

The Senior Collections Specialist is responsible for maintains and monitors collection and customer service activities across portfolios.

Job Description

MANAGE THE PROCESS

Takes leadership when coverage is needed. Ensures policy compliance and demonstrates proper methods and practices.

Administers qualification and proficiency training.

Assists collectors with difficult or complex accounts and situations.

Compiles account data; prepares and analyzes monthly activity reports.

Researches and reconciles at-risk accounts and recommends the most efficient and cost-effective approach.

Develops and delivers meeting presentations.

Maintains accurate and up-to-date customer accounts receivable that are at risk.

Reconciles monthly customer statements and credits.

Identifies credit risk accounts requiring more aggressive collections efforts.

Regularly contacts customers to follow up on account status and past due balances, tracks communication.

Prepares account summaries and statements; delivers in the preferred format and method.

Provides invoices to customers as required or requested.

Identifies field process issues that may delay payment and report occurrences to management.

Ensures customers are complying with credit and payment terms.

Contacts the sales office for delivery documents if not electronically available or as needed.

Qualifications

Qualified candidates will have an associate degree or 4 years of industry-related experience.

Direct Store Delivery or Route Accounting experience is a plus.

Experience with route accounting systems, including daily balancing and database management.

Accounts Receivable, accounting, and/or bookkeeping experience is strongly preferred.

Experienced in route accounting payment/invoicing functions.

Knowledge of route accounting AR reporting capabilities.

Knowledge of collections, including negotiations and other options to secure payment.

Advanced problem-solving skills.

Work in a fast-paced environment and navigate change.

Computer literate, including Excel, Word, and PowerPoint; Access.

Self-directed; requires limited oversight.

Additional Information

The base salary range for this position is $55,765 to $61,635 + cash incentives
Actual salary offer may vary based on work experience.
The base pay range is subject to change and may be modified in the future.

Our current Benefits include:

Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement
(Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.