Senior Insurance Analyst - Multiple Vacancies

Location: Gardiner, Maine 04345,None,None

Department of Professional & Financial Regulation (and Boards)

Job Class Code: 0356
Grade: 25/Professional & Technical
Salary: $54,412.80-$76,315.20/Annually
Location: Gardiner

Opening Date: December 13, 2024

Closing Date:  January 3, 2025

This is professional services work involving advanced technical examination, evaluation, and analysis of highly complex insurance contracts, claims, or issues.  Responsibilities include reviewing Company filings for compliance with statutes and rules; performing in-depth complaint investigations; preparing reports, technical documents and consumer guidelines; serving as a technical resource to senior bureau management on policy and/or regulatory issues; and communicating with industry stakeholders and agents. Work is performed under limited supervision.

Primary responsibilities include:  

• Reviews, analyzes, and evaluates rate, rule, and form filings to ensure they are compliant and appropriate with Maine statutes and regulations.
• Investigates and handles consumer complaints against insurance entities.
• Serves as an information resource to assist insurance practitioners and consumers.
• Analyzes and presents data to assist management, staff, and the public.
• Represents the Bureau at meetings, seminars, conferences, and public outreach events.
• Provides technical information and advice to Bureau personnel, insurance company representatives, the general public, and other concerned parties on matters related to property and casualty insurance to provide information concerning regulatory requirements.
• Interprets controversial policy and regulatory issues regarding property and casualty insurance to assist superiors in decision making.
• Gathers and analyzes information and data to deny, approve, or modify filings; and to determine appropriate investigation activities and actions.
• Represents the Bureau and provides technical information to legislative committees to provide requested information and the Bureau's views.

Skills or knowledge required:

• Knowledge of applicable laws, rules, regulations, policies, procedures, terminology, and core operations.
• Knowledge of insurance contract principles, practices, administration, benefits, and exclusion provisions.
• Knowledge of insurance markets, and trends.
• Knowledge of the Administrative Procedures Act.
• Knowledge of modern investigation methods and interview techniques.
• Knowledge of computer software including Word, Excel and Access.
• Ability to act as lead worker, and provide technical advice to others.
• Ability to analyze and assess the propriety of property and casualty contracts, rules, underwriting guidelines and rates.
• Ability to determine training needs of others, and to prepare and present instructional materials.
• Ability to speak before groups and organizations concerning insurance matters.
• Ability to assess situations and facts, reach logical conclusions, and make sound decisions.
• Ability to write clearly and communicate effectively.

Minimum qualifications:

An eight (8) year combination of training and experience composed of a Bachelors Degree and four (4) years professional level experience in the insurance industry.  Equivalent work experience may be substituted for education on a year-for-year basis.

Preference will be given to those applicants:

Experience working with insurance contracts; claims adjusting; underwriting; agency; legal or paralegal; or related area.  Specific experience in Property and Casualty insurance is preferred, but not required. 

Contact information:

Questions about this position should be directed to Shari Gregory, shari.l.gregory@maine.gov  (207)624-8421

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application.  In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.  Any experience that was not full-time employment should be identified as such. 

If you require a paper application, please download and print