Office Services Supervisor Sr.

Title: Office Services Supervisor Sr.

State Role Title: Administrative and Office Specialist III/19013

Hiring Range: $43,000 - $50,000

Pay Band: 3

Agency: Virginia Department of Health

Location: Roanoke-Salem

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

Consider joining the Virginia Department of Health as we foster healthy and resilient communities. This is your opportunity to serve the public in the Business Office as an Office Services Supervisor Sr. at the Roanoke City/Alleghany Health District at our Salem office.

Supervises multiple physical office sites with staff performing administrative, fiscal and/or clerical functions. Characteristic activities: determines priorities, schedules and reviews work; trains, counsels and formally evaluates employees including recommending and taking disciplinary action; evaluates and improves office productivity by recommending organizational changes if necessary for each office, shift or operational area supervised. Interprets and implements state and local policies and procedures; assures compliance with program requirements; collects and analyzes data.

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 35 local health districts.

Who We Are: The Roanoke City and Alleghany Health Districts (RCAHD) are two health districts in the Commonwealth of Virginia under the Virginia Department of Health and employ approximately 140 staff. RCAHD encompasses the cities of Covington, Roanoke, and Salem and the counties of Alleghany, Botetourt, Craig, and Roanoke.

What We Do: RCAHD, which provides services from nine office locations, serves a combined population of over 278,400 people throughout both rural and urban environments and works to promote and encourage healthy behavior, protect the public against environmental hazards, prevent epidemics and the spread of disease, respond to disasters, assist communities in recovery and assure the quality and accessibility of health services for all members of the communities.

The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

VDH requires all Health-Care Personnel (HCP) to provide documentation of immunization or evidence of immunity to the following: hepatitis B, measles, mumps, rubella, and varicella; a one-time dose of tetanus, diphtheria, and pertussis (Tdap) vaccine regardless of the interval since the last dose of tetanus-diphtheria (Td) vaccine was administered (Td or Tdap boosters shall be received every 10 years); and the current year's seasonal influenza vaccination.

Minimum Qualifications

• Considerable knowledge of supervisor principals/practices, financial guidelines and accounts receivable policies/procedures.
• Excellent customer service and communications skills (oral and written)
• Ability to work independently with minimal supervision
• Ability to work and contribute within collaborative relationships, including the public

Additional Considerations

• Experience managing in a healthcare/medical setting
• Experience in patient confidentially (HIPAA)
• Comprehensive knowledge of and experience in general office practices/procedures and business math

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required