Veterinary Client Service Representative

Department: Receptionists

Employment Type: Full Time

Location: Lewisville, North Carolina

Compensation: $15.00 - $16.00 / hour

Description

At Animal Hospital of Lewisville, we’re committed to providing compassionate, high-quality veterinary care to the pets and families of Lewisville and the surrounding communities. Our team is supportive, upbeat, and deeply dedicated to making every visit a positive experience for both our clients and their furry family members. If you love animals and enjoy working in a fast-paced, people-focused environment, we’d love to meet you!
Position Overview
Do you have a passion for animals and a natural talent for customer service? We are seeking a warm, organized, and enthusiastic Veterinary Receptionist to be the welcoming face of our hospital. In this role, you’ll be the first point of contact for our clients—creating a smooth, friendly, and professional experience from the moment they walk through our doors or pick up the phone.

Some of the responsibilities you will own in this role:

• Provide friendly, quality customer care to patients and clients
• Process invoices payments
• Answer phones, schedule appointments, and obtain all necessary medical history
• Determine the status of the patient’s immunizations and tests
• Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
• Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
• Accurately input data into computer software
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*

Preferred Qualifications

• High school diploma
• Weekend availability as needed
• Must be able to lift 30-50 pounds

Benefits

• Paid time off
• Health insurance
• Dental Insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and Career development