Status Board Operator - Housekeeping - Vdara

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

THE JOB:

As a Status Board Operator at Vdara, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE STARTING PAY: $20.2667 per hour

THE DAY-TO-DAY:

• Update status of guest rooms
• Process Rooms Control data and distribute rooms to Managers on all shifts
• Receive and process rush room requests from the Front Desk and VIP Services
• Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, hair dryers, etc.
• Receive and process requests from guests for turndown services, extra towels, etc., and forwards the request to the proper employee in the specific area
• Run reports needed by Housekeeping, Day and Swing shifts
• Ensure that the Housekeeper Assistant's report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager

THE RIGHT CANDIDATE WILL HAVE:

• Ability to work varied shifts, to include weekends and holidays.
• High School Diploma, GED or equivalent.
• 6+ Months of Prior Hotel Status Board Operator experience.
• 6+ months of Guest Service Experience.
• Familiar with Microsoft Office, Opera, Amadeus, HotSOS, and/or Rex systems.
• Bilingual in Spanish.
• Experience in a similar resort setting.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off-shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today! 
 

Are you ready to JOIN THE SHOW? Apply today!