Office Assistant/CSR

<div>&nbsp;</div> <div><strong><iframe src="//www.youtube.com/embed/clyTTITIkB0" width="560" height="314"></iframe></strong></div> <div>&nbsp;</div> <div><strong>CUSTOMER SERVICE REPRESENTATIVE</strong></div> <div>&nbsp;</div> <div>Do you thrive working in a fast paced environment where everyday is not the same? Do you enjoy interacting with people, solving problems as well as being an active listener? Culligan Water is searching for an energetic, positive, tech savvy Customer Service Representative to support our Belleville location. In this role you will have the opportunity to assist customers with various request via phone, email and or in person as well as communicate with other employees, departments and dealerships, and provide assistance where possible to support company-wide goals to exceed customers’ expectations.</div> <div>&nbsp;</div> <div>&nbsp;</div> <div>Culligan of Belleville is a successful dealership within the Packard Culligan franchise group. Headquartered in Minnetonka, MN, Packard Culligan has been family-owned and operated for nearly 80 years. Culligan is the industry leader in commercial and residential water treatment and filtration systems, providing the best drinking water solutions to local customers.</div> <div>&nbsp;</div> <div><strong>What do CSRs talk to our customers about?</strong></div> <ul> <li>Our products and services</li> <li>Water quality issues or concerns (general knowledge)</li> <li>Payments, invoices and collections</li> <li>Scheduling deliveries and service appointments</li> </ul> <div><strong>What qualities do you need to be a CSR?</strong></div> <ul> <li>Amazing communication skills! Our CSRs communicate via phone, emails and in person</li> <li>Quick problem solving skills to help customers with unique needs</li> <li>Strong attention to detail, there are many components to this role</li> <li>Desire to become a “water treatment expert” through training</li> <li>Proficiency in Microsoft Office, data entry and documentation <ul> <li>Our CSRs utilize multiple software systems and coordinate a large administrative/accounting function within the dealership</li> </ul> </li> <li>The ability to be a team player and a friendly personality of course!</li> </ul> <div><strong>What can Culligan offer you?</strong></div> <ul> <li>Career advancement through training and development</li> <li>Competitive base pay, plus commission and quarterly/annual employee incentives</li> </ul> <div><strong>We offer Employees unbelievable ben