Sr. Director of Vendor Compliance

We’re looking for a senior operational leader to oversee vendor compliance, import operations, inbound logistics, inventory governance, operational systems, and distribution center processes within our primary distribution center. This role is responsible for driving execution across inbound and outbound operations, ensuring accurate inventory and costing data, maintaining strong operational controls, and supporting efficient product flow from vendor to customer. The ideal candidate brings a blend of distribution center leadership, supply chain expertise, systems acumen, and a hands-on approach to problem solving.  

As the Sr. Director of DC Operations & Vendor Compliance, you will lead cross-functional execution across vendor compliance, import operations, inventory governance, distribution center operations, and operational systems. This role serves as a key operational leader within our primary distribution center, driving process excellence, inventory accuracy, costing integrity, and efficient product flow from vendor to customer.  

Vendor Compliance & Import Management  

• Own the company’s vendor compliance strategy, standards, routing guides, and onboarding requirements to create consistent expectations across the supplier base. 
• Assess the current vendor compliance and import-control environment, identify material gaps, and prioritize the highest-risk issues requiring immediate attention. 
• Establish governance for HTS classification, import entry accuracy, and compliance controls, including audit cadence, escalation paths, and accountability measures. 
• Lead broker and external partner oversight to ensure compliant, efficient clearance, strong documentation discipline, and rapid issue resolution. 
• Reduce enterprise exposure to duty, tariff, penalty, delay, and rework risk by implementing durable policies, controls, and decision frameworks.  

Freight Optimization & Forwarder Management  

• Set freight and forwarding strategy across service, cost, visibility, and resilience, including assessment of current partners and alternative models. 
• Evaluate current forwarder, broker, and vendor performance to establish a fact-based baseline for cost, service, and accountability. 
• Identify and capture structural savings across routing, modes, consolidation, and vendor ship points while maintaining service-level and OTIF expectations 
• Build a forwarder and vendor performance-management framework that supports negotiation, executive decision-making, escalation, and continuous improvement.  

NetSuite & Data Integrity  

• Own the roadmap for inbound master data and transaction integrity across vendors, items, purchase orders, shipments, and receipts. 
• Establish governance and accountability for standard costing accuracy and cost maintenance within NetSuite. 
• Partner with Finance, Sourcing, and Merchandising to ensure timely and accurate updates to product costs, freight allocations, duty assumptions, and landed-cost calculations.  
• Lead recurring audits and reviews of standard costs, landed costs, and inventory transactions to ensure accurate inventory valuation and reporting.  
• Improve executive visibility into purchase orders, in-transit inventory, receipts, exceptions, and landed costs through stronger systems discipline and reporting.  

Distribution Center Operations & Process Improvement  

• Lead the design and continuous improvement of distribution center processes spanning receiving, inventory control, put-away, replenishment, exception handling, fulfillment, and warehouse coordination.  
• Partner with warehouse leadership to improve throughput, inventory accuracy, labor productivity, service levels, and operational scalability. 
• Sponsor practical process improvements that increase throughput, accuracy, and scalability across inbound and outbound operations. 
• Align teams across operations, merchandising, finance, and external partners to remove bottlenecks and improve end-to-end execution.  

Dashboards & Operational Visibility  

• Establish KPI dashboards and scorecards for inbound and outbound operations, inventory accuracy, freight spend, landed costs, compliance risk, vendor performance and distribution center productivity. 
• Stand up review cadences, ownership models, and escalation pa