Associate Product Manager

Job Description
The Associate Product Manager plays a key role in shaping and advancing DealerOn’s software solutions. This role supports the entire product lifecycle: research, discovery, definition, delivery, and optimization. The ideal candidate demonstrates strong analytical thinking, curiosity about customer needs, and the ability to translate complex problems into actionable requirements for cross-functional teams.

This is an entry to mid-level position well-suited for individuals looking to launch or grow their product management career in a fast-paced, data-driven, and customer-focused SaaS environment.

Essential Functions
Product Discovery & Strategy

• Conduct competitive analysis and industry research within the automotive retail software space to identify market trends, customer challenges, and strategic opportunities.
• Interview customers, dealers, internal SMEs, and partners to understand workflows, pain points, and emerging needs.
• Help define product vision, goals, and success metrics aligned with company strategy.

• Assist in developing and maintaining the product roadmap for your products, balancing customer value, business priorities, and technical feasibility.
• Create clear, concise functional and non-functional requirements – including user stories, acceptance criteria, and detailed user flows.
• Translate customer and stakeholder requests into well-defined problem statements and actionable backlog items.

• Work closely with UX/UI designers to refine user experiences, participate in usability testing, and validate solutions before development.
• Partner with engineering teams to ensure shared understanding of requirements, answer questions during development, and support sprint planning and backlog refinement.
• Collaborate with Training, Support, and Marketing teams to ensure product updates are clearly documented, communicated, and understood internally and externally.

• Provide troubleshooting and knowledge support to Operational teams for your products and features.

• Participate in Agile ceremonies such as daily standups, sprint planning, retrospectives, and grooming.
• Ensure backlog is prioritized, refined, and consistently aligned with roadmap goals.
• Triage incoming bug reports, feature suggestions, and improvement requests while assessing impact and recommending priority.
• Support release planning by preparing release notes, validating acceptance criteria, and conducting post-launch analyses.

• Communicate product decisions, timelines, and updates to stakeholders clearly and proactively.
• Validate feature outcomes through user feedback, analytics, and performance metrics.
• Assist in developing customer-facing documentation, training materials, and product guides.

• Bachelor’s degree or equivalent professional experience, preferably in business, engineering, computer science, or related field.
• 1+ year of experience in SaaS, automotive software, digital retailing, or related technology environment.
• Familiarity with Agile/Scrum methodologies and experience working with product or development teams.
• Proficiency with Product Management software such as Jira, Confluence, or Microsoft Project.
• Strong analytical, communication, and documentation skills.
• Ability to validate acceptance criteria and collaborate with users.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Proficiency with Microsoft Office.
• Ability to work autonomously while collaborating effectively in a team environment.
• Strong problem-solving skills with a customer-first mindset.

• 2+ years in product management, business analysis, or a related discipline within SaaS or automotive technology.
• Experience within dealership software, automotive retail operations, digital marketing, or automotive e-commerce platforms.
• Formal product management training (e.g., Pragmatic, Product School, CSPO).
• Expe