Senior Manager, Product Software Arch and Eng

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Senior Manager, Product Software Arch and Eng

Job Summary
Drives product roadmap prioritization and detailed product definition. Drives delivery of product and features, provides effective written and oral communication to leadership, and drives adoption of software best practices in the team.

Responsibilities
Project and Program Management

• Influences and collaborates with stakeholders of larger projects to plan software release calendar for cross-functional projects

• Ensures the successful delivery of the projects

• Provides overall program management by working with Technical Project Managers and leads across the teams and locations

• Influences all stakeholder communications with respective to project status, and budget utilization

• Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve

• Expected to resolve most issues to closure

• Responsible for identifying and mitigating project execution risks

• Guide and /or revise project plan to ensure it completely captures all activities and eliminates duplicative efforts

Stakeholder/Customer Engagement

• Acts as a technical liaison for customer advisories, co-innovations, and single point of contact for incidents

Management Reporting

• Analyzes reports and interprets the data to present to executives on status or recommendation for improvement

• Participates in monthly operational reviews of operational performance and roadmap status

• Executes against operational KPIs

System Optimization

• Utilizes subject matter expertise to influence improvements and make recommendations to internal processes and integrate systems supporting these processes

Resource and Budget Management

• Works closely with product engineering managers and technical project managers to track resource allocation and utilization for larger projects

• Decisions are guided by policies, procedures and business plans that are agreed upon by upper management

• Requests approvals for additional expenses outside of approved budget/headcount

• Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets

• Manages and/or escalates issues, as needed

• Provides input to the annual budget planning process relating to project/support/SW maintenance/ Renewals/purchases/etc. for his/her areas of responsibility

Software Architecture/Design/DevOps

• Participates in software architecture, design reviews and DevOps processes of various projects and products

• Understands product roadmap and projects infrastructure needs to meet the roadmap

Stakeholder Management

• Responsible for driving and influencing senior leadership decision making

• Is able to effectively identify appropriate stakeholders

• Builds and maintains effective working relationships and partnerships with stakeholders

• Ability to drive conflict resolution between stakeholders, inclu