Office Assistant / Insurance Specialist – Full-Time-Temp- Manhattan, NY

FlexStaff is seeking an Office Assistant/Insurance Specialist for an organization that is dedicated to providing exceptional prosthetic and orthotic care to their patients. Their team is committed to improving quality of life through personalized, innovative solutions. They are seeking a motivated and detail-oriented Office Assistant / Insurance Specialist to join the team and support their operations and patient services.

Must have Insurance auth/verification & medical billing experience

Overview: 

The Office Assistant / Insurance Specialist will play a vital role in managing administrative tasks, coordinating insurance claims, and ensuring smooth clinic operations. The ideal candidate will have experience in prosthetic and orthotic care, insurance billing, and office management, with excellent communication skills and a compassionate approach.

 

Key Responsibilities: 

- Greet and assist patients, ensuring a welcoming and professional environment 

- Manage patient scheduling and appointment coordination 

- Handle insurance verifications, claims submissions, and follow-up processes 

- Maintain accurate patient records and documentation 

- Communicate effectively with insurance companies, patients, and staff regarding coverage and billing inquiries 

- Support clinic operations, including inventory management and administrative tasks 

- Uphold confidentiality and comply with healthcare regulations

 

Qualifications: 

- Prior experience in prosthetic and orthotic clinics or related healthcare settings preferred 

- Strong knowledge of insurance billing, claims processing, and reimbursement procedures is a must 

- Excellent organizational and multitasking skills 

- Effective communication and interpersonal abilities 

- Proficiency in MS Office and healthcare management software 

- Attention to detail and problem-solving skills 

- Compassionate and patient-focused attitude

 

 

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts,