Saleforce Administrator

Responsibilities

·         Serve as the primary system administrator for the Salesforce.com environment, which includes over 250 users.

·         Handle essential administrative functions such as user account maintenance, report and dashboard creation, workflow management, and other routine tasks.

·         Assist in training new users to enhance the Salesforce.com skill set across the organization.

·         Manage the Salesforce.com data feed and other integrations.

·         Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. 

·         Communicate effectively at all levels of the organization.

·         Ability to evaluate the impact of new requirements on Salesforce.com, as well as on all upstream and downstream applications, systems, and processes.

·         Ability to build custom applications and objects, create formula fields, design workflows, establish custom views, and develop other content of moderate complexity.

Qualifications

·         Bachelor’s degree or related field or equivalent years’ experience.

·         Minimum two (2) years of experience as a Salesforce.com administrator required

·         Salesforce.com Administrator Preferred - (certifications in ADM201 and ADM211 are a plus). 

·         Service Cloud and Education certifications are preferred.

·         Strong verbal and written communication skills, with the ability to effectively present data and communicate with both business and technical teams.

·         Excellent project management skills and a positive attitude.