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Public Safety Dispatcher
Ferris State UniversityBig Rapids, United Statesfull_timeVerifiedPosted 4 Jul 2025
💰 $48,300/yr
About the role
Position Title:
Public Safety Dispatcher
Location:
Big Rapids (Main Campus)
Department:
Must pass a background check. Physical Demands:
One year of police dispatcher experience.
Formal training in law enforcement and/or dispatching related discipline. Essential Duties/Responsibilities: • Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service such as dispatching police officers to non-emergency complaints, referral of emergency police, fire, and EMS requests to Central Dispatch.
• Coordinate police response and services to University students, faculty, and staff as needed.
• Monitor and coordinate response to intrusion, hold-up, and fire alarm systems.
• Type, keyboard, input, record and file records according to established procedures.
• Responsible for monitoring campus wide security camera system.
• Maintain after-hours access control for University buildings.
• Verifies student/employee driving records with appropriate state agency to comply with University policy.
• Upon authorization to do so, will initiate and notify constituents via emergency mass communication system in various emergencies.
• Review forms and other documents to assure proper completion.
• Retrieve and input data utilizing a computer and printer.
• Certified LEIN operator.
• Process abandoned vehicle reports.
• Process traffic citations.
• Assist General Counsel with FOIA requests.
• Conduct background checks for other agencies.
• Process requests for police reports.
• Maintain confidentiality as required by law and department procedures.
• Prepare/coordinate department/University mail/document deliveries.
• Responsible for tracking and appropriately dispatching the Public Safety Officers.
• Response/coordination of DPS communication in emergencies/mass casualties/disasters.
• Maintains the department’s records system, as directed.
• Report directly to the Director of Public Safety.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: Register hunting firearms.
Other duties as assigned Skills and Abilities: • Maintain composure in crisis situations and be able to work under the pressure of an emergency.
• Communicate effectively and be able to successfully interact in unusual situa
57000 - Public Safety
Advertised Salary: $19.27 - $24.15. Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement Benefits:Please see the following link for a list of benefits offered with this position.
Clerical Tech Association (CTA)
FLSA: Non-Exempt Temporary/Continuing: Continuing Part-Time/Full-Time: Full-Time Union Group: Clerical-Technical Association (MEA-NEA) Term of Position: 12 Month At Will/Just Cause: Just Cause Summary of Position: Under the direction of the Director of Public Safety, this position is responsible for Public Safety communication system, monitors campus wide security cameras, maintain after-hours access control, and perform a variety of police records support functions, some of which require special certification. These positions will have a 4-day work week per week, 10-hour work day schedule with a shift differential of $.30 per hour, as defined in the CTA/MEA contract. The work hours for these positions are from 3:00pm – 2:00am, with a one-hour unpaid lunch period. The work schedules for these positions are as follows: Dispatcher 1/Week 1 – Sunday, Wednesday, Thursday, and Friday. Week 2 – Monday, Tuesday, Wednesday, and Saturday. Dispatcher 2/Week 1 – Monday, Tuesday, Friday, and Saturday. Week 2 – Sunday, Wednesday, Thursday, and Friday. Position Type: Staff Required Education: High School Diploma or GED equivalent Required Work Experience: Office experience. Required Licenses and Certifications: LEIN certified or achieve such certification within 60 days of hire.Must pass a background check. Physical Demands:
- Office Environment
- Moving
- Reaching
- Sitting
- Twisting
- Repetitive movement
One year of police dispatcher experience.
Formal training in law enforcement and/or dispatching related discipline. Essential Duties/Responsibilities: • Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service such as dispatching police officers to non-emergency complaints, referral of emergency police, fire, and EMS requests to Central Dispatch.
• Coordinate police response and services to University students, faculty, and staff as needed.
• Monitor and coordinate response to intrusion, hold-up, and fire alarm systems.
• Type, keyboard, input, record and file records according to established procedures.
• Responsible for monitoring campus wide security camera system.
• Maintain after-hours access control for University buildings.
• Verifies student/employee driving records with appropriate state agency to comply with University policy.
• Upon authorization to do so, will initiate and notify constituents via emergency mass communication system in various emergencies.
• Review forms and other documents to assure proper completion.
• Retrieve and input data utilizing a computer and printer.
• Certified LEIN operator.
• Process abandoned vehicle reports.
• Process traffic citations.
• Assist General Counsel with FOIA requests.
• Conduct background checks for other agencies.
• Process requests for police reports.
• Maintain confidentiality as required by law and department procedures.
• Prepare/coordinate department/University mail/document deliveries.
• Responsible for tracking and appropriately dispatching the Public Safety Officers.
• Response/coordination of DPS communication in emergencies/mass casualties/disasters.
• Maintains the department’s records system, as directed.
• Report directly to the Director of Public Safety.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: Register hunting firearms.
Other duties as assigned Skills and Abilities: • Maintain composure in crisis situations and be able to work under the pressure of an emergency.
• Communicate effectively and be able to successfully interact in unusual situa
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