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Public Safety Dispatcher

Ferris State University
Big Rapids, United Statesfull_timeVerifiedPosted 4 Jul 2025
💰 $48,300/yr

About the role

Position Title: Public Safety Dispatcher   Location: Big Rapids (Main Campus)   Department:

57000 - Public Safety

  Advertised Salary: $19.27 - $24.15. Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement   Benefits:

Please see the following link for a list of benefits offered with this position.

Clerical Tech Association (CTA)

  FLSA: Non-Exempt   Temporary/Continuing:  Continuing   Part-Time/Full-Time: Full-Time   Union Group: Clerical-Technical Association (MEA-NEA)   Term of Position: 12 Month   At Will/Just Cause: Just Cause   Summary of Position: Under the direction of the Director of Public Safety, this position is responsible for Public Safety communication system, monitors campus wide security cameras, maintain after-hours access control, and perform a variety of police records support functions, some of which require special certification. These positions will have a 4-day work week per week, 10-hour work day schedule with a shift differential of $.30 per hour, as defined in the CTA/MEA contract. The work hours for these positions are from 3:00pm – 2:00am, with a one-hour unpaid lunch period. The work schedules for these positions are as follows: Dispatcher 1/Week 1 – Sunday, Wednesday, Thursday, and Friday. Week 2 – Monday, Tuesday, Wednesday, and Saturday. Dispatcher 2/Week 1 – Monday, Tuesday, Friday, and Saturday. Week 2 – Sunday, Wednesday, Thursday, and Friday.   Position Type: Staff   Required Education: High School Diploma or GED equivalent   Required Work Experience: Office experience.   Required Licenses and Certifications: LEIN certified or achieve such certification within 60 days of hire.
Must pass a background check.   Physical Demands:
  • Office Environment
  • Moving
  • Reaching
  • Sitting
  • Twisting
  • Repetitive movement
  Additional Education/Experiences to be Considered: Associate’s degree
One year of police dispatcher experience.
Formal training in law enforcement and/or dispatching related discipline.   Essential Duties/Responsibilities: • Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service such as dispatching police officers to non-emergency complaints, referral of emergency police, fire, and EMS requests to Central Dispatch.
• Coordinate police response and services to University students, faculty, and staff as needed.
• Monitor and coordinate response to intrusion, hold-up, and fire alarm systems.
• Type, keyboard, input, record and file records according to established procedures.
• Responsible for monitoring campus wide security camera system.
• Maintain after-hours access control for University buildings.
• Verifies student/employee driving records with appropriate state agency to comply with University policy.
• Upon authorization to do so, will initiate and notify constituents via emergency mass communication system in various emergencies.
• Review forms and other documents to assure proper completion.
• Retrieve and input data utilizing a computer and printer.
• Certified LEIN operator.
• Process abandoned vehicle reports.
• Process traffic citations.
• Assist General Counsel with FOIA requests.
• Conduct background checks for other agencies.
• Process requests for police reports.
• Maintain confidentiality as required by law and department procedures.
• Prepare/coordinate department/University mail/document deliveries.
• Responsible for tracking and appropriately dispatching the Public Safety Officers.
• Response/coordination of DPS communication in emergencies/mass casualties/disasters.
• Maintains the department’s records system, as directed.
• Report directly to the Director of Public Safety.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
• Support, promote, and develop university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area.   Marginal Duties/Responsibilities: Register hunting firearms.
Other duties as assigned   Skills and Abilities: • Maintain composure in crisis situations and be able to work under the pressure of an emergency.
• Communicate effectively and be able to successfully interact in unusual situa

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Company

Ferris State University

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