Outside Sales Representative

Outside Sales Representative

The Trident Company is currently seeking an Outside Sales Representative reporting to the Tulsa, OK Facility. The Outside Sales Representative based in the Tulsa, OK area with sales travel throughout Oklahoma and southern Kansas. The primary duties of this position are promoting and maintaining sales by originating and developing leads and performing sales on-site, face to face, and in person.

Essential Duties

• Responsible for serving as the in-person customer contact and selling products and services by highlighting features/benefits, answering inquiries, resolving issues, and facilitating the completion of required documentation.
• Promotes the company, products, and services through networking and creating rapport with customers via in-person sales calls and/or other channels.
• Selectively entertains customers, budgeting for account status, sales volume, profit and overall sales potential.
• Maintains a reasonable entertainment budget and submits monthly expense reports following procedures.
• Acquires and regularly updates general knowledge of the metals industry, including potential customers and competitors, as well as business trends through trade association events and industry publications.
• Continually upgrades and maintains working knowledge of company products, services, equipment, programs and corporate policies & procedures to successfully communicate and sell to new and existing accounts.
• Partners with customers within assigned territories to proactively identify long and short term needs and provide mutually beneficial solutions for products and/or services.
• Interacts with other members of the sales and operations team to assist in penetrating specific territory or market to increase sales levels and contractual opportunities.
• Assesses and maximizes the buying potential, profitability and product/service requirements of customers through creation of a sales strategy and action plan.
• Develops new prospects and interacts with existing customers to identify leads and increase the sales of products and services.
• Maintains customer records using appropriate automated systems and prepares itineraries and call logs.
• Schedules and performs cold calls and calls to existing customers in assigned territory.
• Displays or demonstrates product using samples or catalogs.
• Highlights product features based on a technical knowledge of product capabilities and limitations.
• Answers customers' questions about products, prices, availability, and product uses.
• Develops/maintains effective relationships with customers, providing customer service and complaint resolution.
• Regularly inquires and monitors customer satisfaction in regards to quality of products, services and deliveries.
• Promotes feedback mechanisms for customers to influence the continuous improvement of operations and/or production and makes recommendations for potential product enhancements or modifications to increase sales.
• Develops or enters formal quotations into appropriate system or format and provides them to customers as needed.
• Negotiates certain pricing and/or agreements, following established guidelines and/or approvals.
• Follows up with all quotes in a timely manner and according to policy.
• Facilitates execution of accepted agreements, coordinating with operations to ensure all terms are followed.
• Assists with Inside Sales when necessary.
• Responsible for adhering to safety processes and protocols.
• All other duties and responsibilities assigned by management.

The Trident Company offers a competitive starting salary and benefits plus upward mobility professional growth.

The Trident Company provides equal employment opportunities to applicants and employees w/o regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

The Trident Company is committed to protecting our employees by creating and maintaining a workplace free of substance abuse.

Qualifications

• 1-5 years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities required. Exp