Electronic Data Interchange (EDI) Specialist - Central Key User

Company Description

Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.

Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2024, the Tires group sector generated sales of 13.9 billion euros. Continental's tire division employs more than 57,000 people worldwide and has 20 production and 16 development sites.  

Job Description

HOW YOU WILL MAKE AN IMPACT

We are seeking a  EDI Central Key User  for our Americas Tire Headquarters in Fort Mill, South Carolina. As a crucial member of our CKU team, you will be responsible for managing and optimizing our sales-focused EDI connections, ensuring seamless operations and supporting business processes in our Tire industry. Together with your colleagues, you will drive the strategic development of EDI capabilities ensuring that all necessary initiatives related to support, development, marketing, and training are effectively implemented globally

• Maintaining and developing the electronic "Order-To-Cash" business processes in conjunction with strategic and operational requirements globally and in respect to EDI standards
• Define the global EDI Standard and its allowed exceptions and customer individual setups
• Creating, evaluating, coordinating, prioritizing and approving demands and hand them over to IT for the development
• Participating in IT and business projects as EDI CKU representing Continental EDI globally
• Coordinating projects and demands with the business representatives, the IT, the LKUs and the CKUs of the different SAP modules
• Coordination of internal and external partners during the development
• Second line of support for technical and process related issues around the EDI supported processes
• Planning and executing trainings and workshops
• Creating process documentation for Local Key Users and End users
• Contribution to and execution of the global EDI Strategy
• Drive the ongoing development of the implemented system standards
• Define and implement KPIs to measure the general progress of the EDI as a product and its efficiency and effectiveness

As Global Sales Solutions, we ensure that Continental operates efficiently within an ERP-related system environment that fully supports the execution of all essential business operations. SAP serves as our standard ERP system and is used to manage all commercial processes. Through Electronic Data Interchange (EDI), we connect our ERP system with customers, vendors, and partners worldwide. Within Global Sales Solutions, we place a strong focus on customer integration to enable a fully integrated, end-to-end Order-to-Cash process on a global scale.

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Qualifications

WHAT YOU BRING TO THE ROLE 

• Bachelors Degree in Business Informatics, Business Administration, Information Technology, or a related field
• 5+ years of related professional experience
• Solid background in sales-related business domain
• Comprehensive project management experience
• High intercultural competence and a strong track record of effective international collaboration
• Fluent in English (written and spoken); proficiency in an additional language is an asset
• Excellent analytical and problem-solving skills, with a structured and solution-oriented mindset
• Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels
• Willingness to travel up to 5-10% when needed
• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening
• Can not offer a relocation package for this position but could be open to a sign on bonus if needed

ADDITIONAL WAYS TO STAND OUT 

• Proven experience as a SAP Key User in relevant systems or processes
• Extensive professional experience in sales, sales-related, or sales-supporting functions
• In-depth knowledge of Order-to-Cash (O2C) process
• Knowledge in Electronic Data Interchange (EDI) solutions
• 7+ years of related professional experience

Additional Information

THE PERKS 

• Immediate Benefits 
• Robust Total Rewards Package
• Paid Time Off
• Volunteer Time