Senior Manager, Launch Engineering

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Launch Manager is responsible for end-to-end leadership of new site deployments, ensuring seamless execution, operational stability, and scalability. This role drives strategic planning, execution oversight, risk mitigation, and cross-functional alignment, ensuring all engineering, automation, and logistics components are successfully integrated. The ideal candidate possesses deep expertise in facility launches, operational ramp-up, and process optimization, with a proven ability to manage high-impact, high-complexity projects that enable business growth.

 

KEY ACCOUNTABILITIES

LAUNCH EXECUTION & ENGINEERING LEADERSHIP

• Lead the strategic planning and execution of new facility launches, ensuring adherence to project timelines, budgets, and business objectives
• Develop and maintain launch roadmaps, aligning technical solutions with warehouse operational goals and long-term scalability
• Oversee site commissioning, ramp-up planning, and performance validation to ensure all systems are fully operational before go-live
• Implement structured phase-gate reviews to ensure seamless transition from commissioning to steady-state operations
• Conduct DFMEA, PFMEA, and root cause analysis to proactively mitigate risks before and after launch.
• Manage facility startup activities, including operator training, SOP documentation, and initial performance monitoring
• Conduct post-launch assessments, capturing key learnings to improve future site expansions and automation deployments

TECHNICAL PROGRAM MANAGEMENT & PROCESS OPTIMIZATION

• Own the tactical planning and execution of complex cross-functional projects, focusing on launch execution, automation deployment, and engineering improvements
• Develop and implement standardized processes, KPIs, and continuous improvement frameworks to enhance efficiency and scalability
• Drive cost, scope, and performance management for projects, ensuring alignment with business priorities and operational needs
• Develop risk mitigation strategies and contingency plans, ensuring Launch, Automation, and Engineering projects meet reliability standards and uptime expectations
• Apply Lean Six Sigma methodologies to drive process efficiency, defect reduction, and workflow standardization across new facilities

OPERATIONAL EXCELLENCE & FACILITY DESIGN

• Lead the engineering and design of high-performance fulfillment center layouts, optimizing material flow, storage solutions, and workflow efficiency
• Ensure compliance with warehouse layout, best practices, regulatory standards, safety guidelines, and building codes
• Collaborate with facility engineering and operations teams to design scalable warehouse infrastructure, optimizing throughput and cost efficiency
• Translate complex engineering concepts into cost-effective, scalable, and future-proof warehouse solutions
• Partner with Operations, Facilities, and IT teams to drive continuous improvement initiatives aimed at enhancing storage density, labor utilization, and overall warehouse productivity

PROCESS STANDARDIZATION & CONTINUOUS IMPROVEMENT

• Develop and implement scalable launch frameworks and playbooks to ensure repeatable success across multiple fulfillment centers
• Establish and refine Standard Operating Procedures (SOPs), Work Instructions (WIs), and Training Programs for operational consistency
• Utilize data analytics, predictive modeling, and industrial engineering principles to optimize process flows, reduce cycle times, and enhance labor productivity
• Champion a Kaizen mindset, continuously identifying areas for improvement and ensuring alignment with business goals and customer SLAs
• Drive structured problem-solving methodologies, using tools such as 5 Whys, Fishbone Diagrams, and Pareto Analysis to eliminate inefficiencies

CROSS-FUNCTIONAL LEADERSHIP & STAKEHOLDER MANAGEMENT

• Act as the primary technical lead and mentor, overseeing engineering teams, automation specialists