Overview

Presbyterian Homes & Services Management and Services is seeking a Human Resources Systems Analyst for our team.  

The HR Systems Analyst is responsible for managing and optimizing the PHS's HR information systems. This position plays a crucial role in implementing, configuring, and maintaining HR software applications, as well as analyzing data and generating reports to support HR decision-making processes.

The HR Systems Analyst collaborates with HR, IT, and other functional leaders to ensure the HR systems are effectively set up and utilized to meet the PHS's strategic goals. This position serves as a subject matter expert on PHS’s HR technology.

Reporting STRUCTURE

The HR Systems Analyst reports to the Director of Total Rewards and Systems. The HR Systems Analyst works collaboratively with PHS Management staff, Regional Operations Directors, Site Leaders, Site and Regional HR, Traveling HR, Finance, IT, Home Office HR, employees, and vendors.

Responsibilities

• System Implementation and Configuration
  • Implement and configure HR software applications and systems, as directed.
  • Customize HR systems to meet the PHS’s requirements.
  • Ensure seamless integration of HR systems with other PHS applications.
  • Ensure interfaces are functioning properly between various HR systems and other business systems (e.g., Applicant Tracking System, Learning Management System).
  • Support systems set up (e.g., time clocks, job builds, incentive plans, new communities, etc.)
  • Troubleshoot operating problems related to HR data and systems, identifying root cause and providing solutions or escalating to appropriate subject matter experts.
  • Conduct testing of systems and processes to ensure smooth, error-free operations.
  • Ensure open dialogue regarding HRIS issues, best practices, updates, etc. to and from the end-user. Help drive user issues to resolution directly, and more importantly, systematically, with an emphasis on strong customer service .
  • Identify workflow, process and technology improvements to reduce waste and manual processes, etc. presenting them to the HRIS manager for review and approvals.
  • Work with HR Technology team to develop, configure, HR system usage maps and improve the overall employee experience.
  • Analyzes and determines integration needs, including pre- and post-acquisition and associated employee data.
• Data Management and Analysis
  • Collect, analyze, and interpret HR data to identify trends, patterns, and insights.
  • Generate regular and ad-hoc reports for HR metrics, workforce analytics, and compliance purposes.
  • Maintain data accuracy and integrity within HR systems by conducting regular audits and resolving discrepancies.
  • Translate complex findings and data in a compelling and easy-to-understand narrative for audiences of all technical levels.
• User Support and Training
  • Provide support to HR users regarding system functionalities, issues, and troubleshooting.
  • Develop and deliver training programs to HR staff to enhance their understanding and utilization of HR systems.
  • Work with HR leadership and HR trainers to update and improve HR Technology user guides.
  • Cross-train with other HRIS staff as directed by HRIS Manager to ensure business continuity, and to further develop the role. Train others as a secondary or back up option as assigned.
  • Manage user access to ensure system integrity and adherence to PHS policy on access levels.
  • Serve as a key point of contact for HR Technology system-related inquiries, issues, and administration.
  • Audit and train end-users (e.g., Site HR) on how to enter data and use the HR systems for system accuracy.
  • Promote best practices, streamlining work processes, and increasing efficiencies within HR community based on the HR systems.
• Process Improvement
  • Collaborate with HR and IT teams to streamline HR processes through system automation and optimization.
  • Identify opportunities for process improvement and efficiency gains within HR systems that create efficiency and scalability.
  • Provide testing and support for new configurations or deployments.
  • Assist with PHS digitalization strategy and roadmap.
  • Support change management and trainings as new modules, process enhancements or other changes are implemented, as assigned.
• Compliance and Security
  • Ensure HR systems adhere to data privacy regulations and security standards.
• Monitor access controls and user permissions to maintain system security and integrity.
• Communicate risks, issues and status with HRIS Manager in a timely basis and with relevant infor