Sr. IT Endpoint Administrator

Job Title - Sr. IT Endpoint Administrator

Duration - 12+ Months

Work Mode- Onsite

Work Location- Euless, Tx

Position Summary:

We are seeking an Island Enterprise Browser Administrator to ensure secure, reliable, and fully governed browser operations across DFW's environment. This role supports mission-critical functions—including policy management, Intune/MECM deployment, security integration, and escalation response—which are essential for maintaining compliance, service stability, and user productivity. Given the specialized expertise and immediate operational need, engaging a contractor is the most effective solution, consistent with our business structure and precedent for roles requiring focused technical delivery within a defined time frame.

The ideal candidate will bring deep expertise in enterprise browser management, Microsoft Intune/MECM deployment, security integration, and enterprise endpoint management

PRINCIPAL DUTIES AND RESPONSIBILITIES (May perform any or all of the following):

• Partner closely with Endpoint Engineering, the Technology Solutions Desk, Security, and SNOW Administration teams to deliver a secure, consistent, and reliable browser experience across the organization.
• Administer and maintain the Island Enterprise Browser console, including configuration baselines, RBAC, and environment segmentation.
• Build, maintain, and enforce enterprise browser security policies, including DLP restrictions, upload/download controls, watermarking, clipboard restrictions, file isolation, site permissions, certificates, site isolation, and extension governance.
• Deploy, package, configure, and maintain Island Enterprise Browser installations, updates, and sanctioned extensions using Microsoft Intune and/or Microsoft MECM (SCCM).
• Serve as the primary L2/L3 escalation point for Island browser-related incidents, including policy failures, extension issues, installation errors, configuration issues, and performance problems.
• Integrate Island Enterprise Browser with enterprise security and identity platforms to support secure access and policy enforcement.
• Work in a complex endpoint environment, including cross-platform support, cloud integrations, mobile device management, and advanced security requirements.
• Handle day-to-day administration while contributing to long-term endpoint strategy and infrastructure modernization initiatives.
• Participate in major incident response, perform root cause analysis (RCA), and coordinate issue resolution with engineering, security, support, and vendor teams.
• Develop and maintain operational documentation, deployment guides, runbooks, knowledge base articles, and standard operating procedures.
• Produce operational reports and dashboards related to browser adoption, compliance, deployment status, extension health, performance, and incident trends.
• Directly support business continuity, cybersecurity resilience, and workforce productivity.
• Help close critical gaps in device management, ensure enterprise-wide policy enforcement, and support the organization's long-term digital transformation goals.
• Oversee a variety of endpoint devices, including desktops, laptops, mobile devices, and other endpoints, to ensure their reliability, security, and performance.
• Implement and maintain endpoint management solutions, resolve complex technical issues, and provide leadership in endpoint management practices.
• Oversee and manage project and operational efforts regarding installations, configurations, monitoring, tuning, operating systems, and application software.
• Maintain and update policies, procedures, and technical documentation related to areas of responsibility.
  
  Qualifications & Experience Required (3+ Years)
• Experience administering and maintaining the Island Enterprise Browser console.
• Experience configuring and managing Island Enterprise Browser policies and configuration baselines.
• Experience administering Island Enterprise Browser RBAC and environment segmentation.
• Experience implementing Island Enterprise Browser security controls, including DLP restrictions, certificates, site isolation, permissions, extension governance, upload/download controls, watermarking, clipboard restrictions, and file isolation.
• Experience deploying and managing Island Enterprise Browser using Microsoft Intune and/or Microsoft MECM (SCCM).
• Experience packaging, deploying, and maintaining b