Who is Flock?

Every community deserves to be safe, it’s a fundamental right. Our mission is simple - to build technology that reduces crime and protects privacy. Flock partners with cities, businesses, schools, and neighborhoods to help protect where people live, work, and play. Last year, Flock technology supported over 1 million criminal investigations. We've also helped solve approximately 20% of reported crimes in areas where we're deployed, and have played a role in locating more than 10,000 missing people.

We are a high-performance team united by urgency, ownership, and a shared commitment to meaningful impact. The work is fast-paced and the expectations are high. We push beyond perceived limits, support each other, and hold ourselves accountable to delivering results that matter.

With over $1B in funding and an $8.3B valuation, we are scaling with intention and investing in the people who will help us build what others said could not be done. At Flock, you will find the opportunity to grow quickly, take on real responsibility, and contribute to something bigger than yourself.

The Opportunity

At Flock, our ambition is to scale the business with greater rigor, speed, and consistency across the revenue process. As our sales motions expand across products, segments, and increasingly complex commercial structures, we need a leader who can help the field close the right deals faster while protecting pricing discipline, downstream process integrity, and customer experience.

We are seeking a Director, Deal Desk to lead and mature the Deal Desk function at Flock. This role will sit at the center of our quote-to-close motion and serve as a strategic partner to Sales, Finance, Legal, Pricing and Packaging, Systems, and Revenue Operations. You will own the operating model that governs complex and non-standard deals, while ensuring the field has the guidance, support, and structure needed to move quickly and consistently.

This is a leadership role for someone who can balance commercial judgment with operational rigor. You should be equally comfortable helping structure a complex deal, setting clear approval guardrails, improving workflows and SLAs, and coaching a team to operate as trusted advisors to the business.

The Skillset

• 10+ years of progressive experience in Deal Desk, Revenue Operations, Sales Operations, Finance, Pricing, or related commercial functions.

• 3+ years of people leadership experience, including building or leading a high-performing operational team.

• Demonstrated success supporting complex B2B technology or SaaS deal structures in a fast-moving environment.

• Strong judgment in balancing revenue acceleration, pricing discipline, process integrity, and customer outcomes.

• Deep familiarity with quoting, approvals, contract structure, and the broader quote-to-cash process.

• Strong analytical skills and the ability to use data to identify trends, diagnose friction, and improve decision-making.

• Proven ability to influence senior cross-functional stakeholders without relying on formal authority alone.

• Strong executive communication skills and the ability to translate complex tradeoffs into clear recommendations.

• Experience with Salesforce and related commercial systems; CPQ experience strongly preferred.

• Comfortable operating in ambiguity and shifting between strategic design work and hands-on problem solving.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock.

The First 30 Days

• Assess current demand by request type, segment, approval path, and source of friction

• Quantify where seller time is being consumed across quoting, approvals, pricing exceptions, redlines, and administrative rework

• Identify the highest-volume interactions that should be removed from human queues first

• Establish baseline metrics early enough to use them for prioritization, not just documentation

The First 60 Days

• Build working relationships with Sales leadership, frontline managers, Finance, Legal, Pricing, Systems, and RevOps

• Socialize a clearer engagement model for what should route to self-service, wh