Branch Operations Manager

Job Description

WORLDPAC Canada is seeking a Full-Time Branch Operations Manager – (Edmonton, AB)

WORLDPAC, a subsidiary of Advance Auto Parts, imports and distributes original equipment and quality replacement automotive parts to select specialty import and domestic service centers.

branch operations manager

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service?   If so, this may be exactly what you’re looking for.  At WORLDPAC, we import and distribute original equipment and quality replacement automotive parts to select specialty import and domestic service centers and we strive to be the best parts provider in the automotive after-market industry.  We’re part of Advance Auto Parts, the largest after-market auto parts provider in North America. 

We are looking for positive, goal-driven, car enthusiasts to join our collaborative branch team as Branch Operations Manager.

What we have to offer:

• A safe and healthy work environment;
• Opportunity to work for the largest after-market auto parts provider in North America;
• Career Advancement – internal promotions and Visibility to career growth opportunities across the entire Advance Auto Parts organization;
• Access to a robust online training system for personal or leadership development;
• A rewarding organizational culture through our Team Member recognition program;
• Employee discounts on auto parts;
• Competitive benefits package after 90 days of employment – health/dental, life insurance, AD&D, short/long term disability, etc.;
• Financial benefits including group RRSP with employer contribution and;
• Discounted Employee Stock Purchase plans for all permanent Team Members.

About the Position:

The Branch Operations Manager directs warehouse activities for the company by performing the following duties personally, or through subordinates:

• You are passionate about Operations Leadership, Health & Safety and Developing a professional Branch Team –you lead by example;
• You Champion Inclusion – you hire a diverse workforce to support our customers;

• You foster a Safe & Healthy Workplace Culture- to ensure the health and safety of our DC employees and our customers. You enforce all work and safety rules in order to ensure compliance with federal and provincial law, OSHA Regulations, and distribution center operations policies & procedures;

• Directly manage the Assistant Branch Operations Manager and branch teammates in the warehouse and delivery operation;
• Lead recruiting/on-boarding activities including interviewing, hiring, training;
• Plan, assign and direct work as required to meet the deadlines and targets of the branch;
• Instill and maintain a customer service oriented philosophy in all conduct of self and subordinates;
• Follow operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current;
• Make recommendations for improvements to procedures;
• Responsible for all monies collected from customers as well as petty cash and will call funds;
• Ensure cash management, replenishment, bin locations, returned merchandise and inventory errors are processed according to company standards;
• Manage the safety and maintenance repairs for delivery vehicles; Ensure safety procedures are followed and makes recommendations regarding safety issues.

What you bring to the team:

• Must have a minimum of three years of supervisory/management experience including coaching and performance management;
• Must have a minimum of one year of cash handling;
• Minimum 3 years’ class 5 driving experience required and must maintain a clean driver's abstract;
• Maintains a professional appearance and follows the customer service philosophy of the Company;
• Must be available Monday to Friday ; Alternating Saturday's
• You are a self-starter, are reliable and are a team player - Experience working in a team-orientated, collaborative environment, with strong leadership and interpersonal skills;
• Education: High School Diploma/GED.

Physical Demands:  The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking, standing and sitting. The employee is requir