HEALTHLINKS ASSISTANT

Represents HealthLinks and Health Education with emphasis on identifying and meeting customers' need for health-related resources, products and services, and community resources. Heavily supports the operations of the uniform program.

Core Competencies

• Provides daily staffing of HealthLinks store front. Greets and assists customers.
  
  
• Develops familiarity with product lines of the Medical Center and how they relate to products and services offered in Health Links.
  
  
• Stocks, replenishes and maintains sales area.
  
  
• Packages complementary products and services to promote sales.
  
  
• Assists with reorders, receives and tickets products.
  
  
• Operates point of sales system and remains current with changes and updates.
  
  
• Assists with new displays to promote Medical Center departments and community events and national health observances based on Health Links calendar.
  
  
• Creates adjunctive marketing materials ie shelf talkers, visitor suggestion book, labels for bags and giveaways, mailing list collection.
  
  
• Processes departmental invoices and prepares for submission to accounting.
  
  
• Develops thorough knowledge of hospital, Health Links, and community resources to assist Health Links patrons for appropriate information and referral.

Department Specific Competencies

Education

DegreeProgramHigh School Diploma/GED or Higher EducationN/A
Additional Information

Experience

Number of Years ExperienceType of Experience1Retail
Additional InformationOne year of healthcare related work environment or customer service experience. One year experience working with Word, Excel and Outlook.

License / Certification Requirements