Principal Program Manager - Community Engagement

 DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.
 

But we’re more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities.  When you join us, you’ll be part of a team that welcomes, recognizes, and celebrates differences and values everyone’s health, safety, and wellbeing.  Are you ready to make that kind of difference? Bring your energy to DTE. Together, we can achieve great things.
 

Testing Required: Not Applicable

Hybrid Role: Must be able to come on-site periodically and reside a commutable distance from the assigned work location.

Emergency Response: Yes – Must be available to perform a primary assignment in support of DTE’s emergency response to storms or other events that impact service to our customers.

Job Summary

Establishes community engagement strategy for assigned region in partnership with community engagement team leadership. Provides guidance to team members to support a community engagement program. Manages and establishes robust local community stakeholder relationships by developing and improving community engagement partnerships that can be replicated and scaled to advance organizational objectives and goals. Utilizes strategic thinking and relationship building resources to identify and pursue partnership opportunities that align with the company’s objectives and community strategy and by managing and maintaining relationships with a broad set of stakeholders. Represents DTE externally at events and in interactions with external stakeholders and organizations. Implements ongoing process improvements to improve efficiencies of programs. Span of control: 0; Individual contributor role

Key Accountabilities

• Maintains active engagement across the region to have a pulse on key needs and opportunities for DTE to be impactful in the communities we serve
• Identifies key regional organizations that align with DTE’s community strategy and develop partnership opportunities and relationships
• Provides accurate reporting to leadership of engagements and effectiveness of programs
• Ensures the smooth execution of community outreach processes, including but not limited to community presentations, outreach meetings, partnership events, and providing data and metric reporting as requested
• Researches, develops, and implements programs that enhance the organization's relations with the community, the public, authorities, shareholders, and employees
• Contributes to the development of other community engagement team members and seek opportunities to improve team dynamics
• Reinforces visibility, influence and reputation through community outreach, partnership programs, giving campaigns, grant programs and other charitable initiatives
• Remains knowledge and up to date on trends and issues in the community impacting our service territory and provide recommendations to address any concerns

Minimum Education & Experience Requirements

Bachelor's degree in Public Policy, Communications, Business Administration, Marketing, or related discipline with seven (7) years of job relevant experience.

Other Qualifications

• High level of initiative and ability to work independently
• Ability to recognize potential synergies between multifaceted relationship objectives
• Ability to attend external events during work hours and after work hours (Including weekends)
• Results oriented with strong strategic, analytical, and interpersonal skills
• Strong customer service, communication, and interpersonal skills
• Ability to think strategically to develop new programs with little or no previous structure in place.
• Ability to manage multiple, complex projects under tight deadlines in a fast-paced environment and often changing priorities.
• Analytical and problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives and recommend optimal solutions for various situations.
• Strong Computer skills including MS PowerPoint, Excel, Word, etc
• Strong team orientation and ability to work with people from all business areas and levels
• Ability to work with varying levels of internal constituents and develop communication for various internal levels