Senior Product Designer

About Hearth

Hearth is on a mission to empower America's small business professionals to build growing, profitable companies. In a $600B/year fragmented market where 50-80% of home services companies fail within five years, we're building the essential operational financial infrastructure to power the next generation of small businesses.

Current Metrics:

• $26M Annual Recurring Revenue (ARR)
• 30%+ Year-over-Year Growth
• 12,000+ Contractors Served
• $4B+ Annual Transaction Volume

The Opportunity

We’re looking for a world-class Senior Product Designer to join our growing product team and help shape intuitive, high-impact experiences across our suite of workflow tools and financial products.  This is not a role for someone who simply executes tickets or hands off mockups.  This role is for a builder and craftsperson—a designer who wants to deeply understand customer problems, partner tightly with product and engineering, and ship thoughtful, high-quality software that drives real business outcomes.

You will work end-to-end across the product lifecycle—from discovery and research through concept, execution, and iteration—while helping establish scalable design practices as the company grows.

What You'll Do:

• Lead the conceptualization and execution of end-to-end designs for new products and features across native and responsive web experiences.  
• Design and ship intuitive, elegant product experiences that directly impact customer retention, adoption, and growth.
• Partner closely with Product and Engineering to establish a clear, lightweight, and customer-centric design process that increases shipping velocity and quality.
• Help translate complex workflows, data, and constraints into simple, flexible, and scalable design systems and patterns.
• Raise the bar for product design craft across mobile and web.
• Approach design holistically—considering UX, UI, data, business requirements, accessibility, and legal/compliance needs.
• Conduct and support user research, usability testing, and experimentation to inform and validate design decisions.
• Iterate on existing products using data, customer feedback, and experimentation to continuously improve the user experience.
• Create lo‑fi and hi‑fi prototypes to explore concepts, communicate ideas, and align stakeholders.
• Drive alignment by clearly presenting design rationale and trade-offs to cross-functional partners and leadership.
• Help operationalize and scale design processes, patterns, and systems as the product and team grow.

Who You Are:

• You are a builder with a strong bias for action.  You take ownership, move quickly, and care deeply about shipping quality work.
• You are customer-obsessed and validate problems before jumping to solutions.
• You are comfortable working in ambiguity and enjoy bringing clarity to complex problem spaces.
• You think in systems and patterns, not just screens.
• You communicate clearly and collaborate naturally with Product, Engineering, Data, Marketing, and Leadership.

What We’re Looking For:

• 5+ years of experience designing and shipping digital products from concept to launch in a fast-paced environment (B2B or SaaS preferred).
• Strong foundation in UX, UI, interaction design, and information architecture across iOS, Android, and responsive web.
• High proficiency in Figma, including component libraries and design systems.
• Strong lo‑fi and hi‑fi prototyping skills.
• Ability to distill complex problems into intuitive, scalable design solutions.
• Experience using data, research, and experimentation to inform design decisions.
• Proven ability to manage multiple priorities and iterate quickly in a collaborative environment.
• Strong written and verbal communication skills, including the ability to explain design decisions and trade-offs.
• Familiarity with modern front-end frameworks (e.g., React / React Native) and how design decisions translate to code.

Our Core Values

• Truth. We value honesty and data. We seek to understand what is reality, so we can effectively respond to it.