BHD Business Systems Manager

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$91,778.29 - $137,666.25 Annual

Department:

Health Department

Job Type:

Regular Non-Represented

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

May 27, 2026

The Opportunity:

Overview:

THIS WORK MATTERS!

The Behavioral Health Division (BHD) is seeking an impact-driven leader to serve as our Business Systems Manager. This isn't just a technical role—it is a mission-critical leadership position that ensures our data systems are as resilient and diverse as the communities we serve.

The BHD Business Systems Manager reports to the Quality Manager and is responsible for day-to-day execution of business systems delivery. The position functions as the Business and Technical Data Steward for Behavioral Health Division, working with programs to understand their business needs and contribute to data-driven strategy development. The position manages a team of business intelligence staff to ensure thoughtful, robust and quality electronic health record and reporting solutions are created and supported for the Behavioral Health Division. Creates a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community.

As the Business Systems Manager, other duties will include:

Evolv and Reporting Leadership

• Oversight of team leads, who directly lead the Evolv and Reporting teams 

• Lead team of business intelligence workers and project teams to ensure thoughtful, robust and quality solutions are created and supported; project teams will mostly be Health Department employees but may include staff from other county departments or partner agencies, as needed or for consultation

• Mentor a dynamic and high functioning, effective team with demonstrated leadership abilities in the areas of electronic health records, reporting and utilization of data warehouses and data marts created and managed by IT

• Evolv vendor relations; work with IT Senior Business Analyst to manage vendors and ensure compliance with service level agreements 

• Manage teamwork assignment and resource leveling across multiple projects and tasks 

• Provide direction, leadership, suggestions for team member development and improvement, performance evaluations and as needed - corrective action 

• Engage in and promote team training activities, research and study time for general skill improvement 

• May provide leadership to other Quality Management units as needed

Division Strategic Planning

• Work with Behavioral Health programs to understand their business needs and contribute to data-driven strategy development 

• Function as Business and Technical Data Steward for BH 

• Provide expert guidance and represent the division, department and County in internal and external work groups and committees to present information, partnership opportunities, and public information purposes 

• Design, promote best practices, industry standards, and provide insight on business trends and technologies, following supported best practices and processes established with Information Technology teams 

• Establish and maintain collaboration with department and county IT, finance, budget, grants and related areas to evaluate and improve the systems needed to integrate financial needs within a BI environment in healthcare 

• Facilitate business systems related processes around data quality, data definitions, business rules maintenance, data governance or others as needed, following supported best practices and processes established with Information Technology teams 

• Participate in establishing, and documenting business systems development processes and procedures 

• Understand and leverage existing business system capabilities and various resources to solve complex problems

Quality Improvement and Project Management

• Manage and develop the processes and systems to document detailed business needs for business systems projects and tasks including Evolv development, reports, visualizations,