AVP, Revenue Cycle

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

By embodying our core purpose of Customer Obsession, Embracing New Ideas, and Driving Excellence, the Assistant Vice President (AVP) of Revenue Cycle plays a critical leadership role in redefining what’s possible for healthcare providers and the patients they serve. This role ensures that every client interaction, operational outcome, and associate experience reflects our commitment to innovation, accountability, and measurable results.

The AVP, Revenue Cycle is a senior leader responsible for the strategic oversight and execution of day-to-day revenue cycle operations across assigned clients, while serving as a trusted advisor to client executives and an influential leader within Ensemble Health Partners. This is a remote position, requiring strong executive presence, operational command, and the ability to lead and influence distributed teams across on-site and centralized environments.

Core Purpose Alignment

Customer Obsession

We are relentlessly focused on delivering exceptional client, patient, and associate experiences. The AVP ensures client needs are deeply understood, proactively addressed, and consistently exceeded through results-driven leadership and partnership.

Embracing New Ideas

The AVP champions innovation by encouraging experimentation, leveraging emerging technology, and continuously improving revenue cycle processes to drive sustainable results and scalable solutions.

Striving for Excellence

This role executes at the highest level by demonstrating Ensemble’s Best in KLAS Difference Principles—insisting on accountability, precision, transparency, and continuous improvement across all operational touchpoints.

Key Responsibilities

Strategic Leadership & Client Partnership

• Define and establish the strategic direction, priorities, and performance expectations for assigned client revenue cycle operations.
• Serve as a senior, client-facing leader, presenting key performance insights, influencing strategic decisions, and strengthening long-term partnerships.
• Conduct comprehensive client performance analyses and deliver actionable recommendations requiring complex, cross-functional, and innovative thinking.
• Create and maintain integrated, multi-year operational roadmaps with clearly defined objectives, outcomes, timelines, and measurable success metrics.
• Lead and participate in program-level and executive governance meetings with internal and client stakeholders.

Operational Excellence & Revenue Optimization

• Oversee on-site and centralized revenue cycle operations, ensuring sustained improvements in cash flow, AR aging, denial management, self-pay collections, and point-of-service performance.
• Monitor and proactively address risks related to registration, eligibility, authorization, HIM, case management, and cash posting workflows.
• Ensure performance consistently meets or exceeds Service Level Agreements (SLAs) and contractual obligations.
• Provide standardized weekly and monthly reporting to client leadership, translating performance data into meaningful insights and actions.

People Leadership & Talent Development

• Provide direct leadership and accountability for Revenue Cycle On-Site Directors and onsite leadership teams.
• Drive performance management, succession plannin