Sr. Sales Process & Systems Analyst

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: June 16th, 2025

Anticipated Posting Close Date*: Aug 30th, 2025

*Job posting may close early due to the volume of applicants.

Sr. Sales Strategy & Operations Lead

The Sr. Sales Strategy & Operations Lead will partner closely with Fastly’s North America Sales leadership to identify opportunities for revenue growth and process improvements, while helping them run their business. This role will be a key contributor to the Sales Strategy & Operations team, reporting to the Sr. Director of Sales Strategy & Operations. They will partner closely with the Sr. Director to help define the strategy and operations of the sales teams, by providing data-driven recommendations.  

This role will also collaborate closely with Sales and cross-functional teams to tackle complex operational business challenges. They will do this by compiling key data insights, identifying areas for process and system optimization, and managing regional initiatives to support the execution of the regional operational plan.

The perfect candidate for this role takes a proactive, consultative approach to solving business problems with Sales leadership and cross-functional teams. They’re capable of distilling complex ideas and data into logical insights and recommendations, and adjust their communication based on the audience. They are able to work independently with minimal supervision, and raise concerns or provide feedback where necessary. Finally, they are able to mobilize cross-functional teams to achieve a common goal, in support of the regional sales business. 

What You'll Do:

• Responsible for leading the development of regional Sales operations strategy, requires an in-depth understanding of the market and critical evaluation of priorities and execution of operational plans.

• Act in partnership with senior Sales leadership and Sr. Director of Sales Strategy and Operations, in driving the annual fiscal planning cycle for the North America region. This includes designing our Go To Market Strategy and performing territory analysis & quota assignments

• Provides direction to Sales leadership to discover opportunities for process and methodology improvements while helping them run their business.

• Lead the development of metrics, KPIs, analytics and dashboards to provide performance measurement.

• Lead cross-functional teams that identify and solve complex and strategic operational business challenges

What We're Looking For: 

• 8+ years of combined operations or technology business experience

• 5+ years specifically in a sales operations role

• Knowledge of sales coverage and sales compensation that drive sales results

• Excellent analytical, reporting, data manipulation, dashboard creation, and business intelligence skills with ability to deliver executive-ready presentations of their findings

• Working knowledge of Salesforce, Clari, and others sales tools including ZoomInfo, Outreach.

• Proven ability to lead cross-functional teams and execute regional projects, develop and interpret analytics, and interact effectively across all levels of a large multinational organization

• Proven ability to network and build strong relationships with peers and senior leaders

We’ll be super impressed if you have experience in any of these: 

• Experience with Looker and other dashboard tools

• Previous management experience, leading a virtual or direct-reporting team

Work Hours: 

• This position will require you to be available during core business hours 

• Due to the regional scope of this role, core business hours may extend to East and West coast friendly time-zones for some engagements

Work Location(s) & Travel Requirements: 

This position is open to Hybrid And Remote Work Locati