Embedded VSOC Analyst

Company Description

About Sibylline

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services.

The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

Job Description

Position Summary 

The VSOC Analyst role is embedded in Discord’s virtual 24/7 security operations center (VSOC), working remotely in the United States. Using the latest industry technologies and practices, VSOC analysts identify, analyze, and advise on adverse conditions and threats that could affect the safety, security and operational continuity of the client and its users. These conditions include (but are not limited to): political instability and unrest, armed conflict, crime, terrorism, natural hazards, cyber threats, and online malign actors. 

This position would suit anyone with a strong interest in global security affairs who wants to continue building their career in incident response and threat monitoring. Although we are ideally looking for someone with operational experience in a corporate security environment, we also welcome applications from anyone with related experience and skills (e.g. research, customer service, or business management), with a demonstrated interest in global affairs. A flexible mindset is critical for this role, which involves shift work on a “follow the sun” model and weekend work. 

Applicants for this role require the ability to research and analyze a wide range of information to create insightful analysis in accordance with strict deadlines, including presenting and incorporating relevant data and visualizations. Due to being embedded, the candidate will engage directly with the client to provide immediate support and consulting, and assistance with trust and safety issues. This requires emotional intelligence, creative thinking, maturity, and judgement to successfully interpret client requests and provide insightful information. 

The Analyst will be managed by the embedded team leader on a day-to-day basis but will also report to Sibylline’s Embedded Operations Team. Full support and guidance will be provided from our head office; including training, professional development, and access to our global network of Sibylline analysts. 

Essential Functions / Responsibilities 

• Use all-source intelligence (including alert feeds, traditional and social media, and in-house sources) to monitor for security incidents and trends within the client’s areas of operation and locations and determine the likely impact to staff, assets, operations, events, and reputation. 

• Support the Client’s trust and safety function to monitor and respond to issues on or with the client’s platform. 

• Escalate security incidents to client stakeholders, following efficient and rehearsed procedures. 

• Maintain visibility on employee movements and their proximity to notable incidents and events, advising accordingly through required reporting methods. 

• Participate in training and drills to rehearse incident preparation and response SOPs. 

• Support internal stakeholders with ad hoc reporting on geopolitical developments, scenario planning, forecasts, and other related topics. 

• Display creative thinking and consulting skills to deliver a continually improving service for the client. 

• Be an effective member of a dispersed small team, focused on delivery of lean, high-impact services. 

• Other duties as assigned. 

Qualifications

Knowledge, Skills, and Abilities 

• Ability to interpret, organize, and visualize data with high-level competency in MS Office and Google Workspace tools, plus preferred experience with analytical software, OSINT tools, or mass notification systems (Navigator, AlertMedi