VP of Operations, Business Development

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations. 

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. 

R1 is seeking a dynamic VP of Operations, Business Development to drive growth and expand strategic opportunities within the AR & Denials Organization. This executive role is pivotal in leading operational subject matter expertise sales efforts, fostering key partnerships, and ensuring the delivery of superior services.

The ideal candidate will possess 12+ years of healthcare revenue cycle leadership experience spanning operations, consulting, technology implementation, and/or client services/client-facing roles.  To succeed in this role, it is crucial to possess subject matter expertise and the capability to assess new and expansion prospects. Developing programs that align with client needs and also uphold financial business objectives is critical. The appropriate candidate will possess exceptional skills at articulating our business proposition and fostering a robust sales pipeline while facilitating effective cross-functional collaboration between operations and R1's growth organization.

Selected Responsibilities

• Operate effectively with C-suite audiences to maintain and deepen professional relationships.
• Develop and lead sales presentations
• Act as a subject matter expert to close new business opportunities by understanding prospective client needs, coordinating business requirements, and developing/negotiating contracts.
• Identify, develop, and maintain key strategic partnerships
• Analyze client and market data to build dynamic client centric offerings that align with the businesses strategic and financial goals
• Oversee and coordinate growth pipeline ensuring Operations is kept aware of all opportunities, status, and timelines
• Perform scope assessments, manage pricing, and negotiate contracts in partnership with the leadership team.
• Collaborate closely with the RPS Commercial organization to assess and develop strategic partnerships.
• Work closely with the Implementations leadership team to ensure a quick and efficient go-live process.
• Build and nurture relationships with client organizations and executives to enhance service delivery and achieve project outcomes.
• Expand strategic initiatives and identify new opportunities for growth with clients.
• Develop and present financial feasibility studies internally and to C-suite audiences
• Partner with the marketing team to develop and advance sales collateral that highlights the organization's evolving offerings.

Required Qualifications

• Bachelor's degree required
• At least 12 years of Operational experience with at least 5 years in Revenue Cycle.
• At least 5 years of steadily advancing leadership roles and a proven track record of success.
• Strategic vision across operational excellence in end to end and/or modular solutions.
• Deep market and competitor knowledge
• Ability to travel as needed; note that travel scheduling is flexible and determined in collaboration with SVP of AR & Denials and client needs/priorities.
• Experience managing P&L for a 50M+ organization or business unit.

For this US-based position, the base pay range is $170,956.00 - $274,007.40 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 30.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.