Senior Director of Disaster Operations

AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected.

MISSION

Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience.

VISION

In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected.

The position will be guided by ACDC’s Corporate Values Platform in all activities.

Position Summary:

• Job Title: Senior Director of Disaster Operations
• Full Time or Part Time: Full Time
• Temporary/Seasonal/Regular: Regular
• Hourly/Salary: Salary
• Exempt/Non-exempt: Exempt
• Compensation: $144-166k/annual
• Benefits Summary

• Medical, Vision, and Dental Insurance 
• Short-Term Disability/Voluntary Long-Term Disability 
• 401(k) Account with Company Match 
• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals 
• Paid Parental Leave 
• Training and Professional Development Opportunities 
• Wellness Benefits/Allowance 
• Corporate Computer 
• Time off to Volunteer 
• Cell Phone Allowance 

Mission of Role/Position Summary:

The Senior Director of Disaster Operations provides executive leadership for all Response, Debris Management, and Logistics operations across AC Disaster Consulting (ACDC). This role is responsible for leading, integrating, and advancing disaster response, logistics, and debris management services for public, private, and non-profit sector clients nationwide. The Senior Director serves as a subject matter expert, strategic leader, and trusted advisor, ensuring operational excellence, regulatory compliance, client satisfaction, and sustainable growth. All activities are guided by ACDC’s Corporate Values Platform.

Tasks, Duties, and Responsibilities:

Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:

• Lead overall operational strategy for the division. Establish policies, frameworks, and performance standards for disaster operations. Drive innovation and continuous improvement in operational processes. Ensure alignment of operations with organizational goals and client expectations.
• Provide executive oversight for division projects, ensuring alignment with the organization’s strategic direction and client satisfaction goals. Directly manage senior project leaders and oversee performance across multiple teams. Develop and implement operational and business strategies, ensuring consistent delivery excellence and profitability. Lead organizational initiatives to improve processes, expand client relationships, and enhance staff capabilities. Foster a culture of accountability, innovation, and continuous improvement across all levels of consultants.
• Lead high-level division, client, and stakeholder meetings to ensure strategic objectives and business goals are clearly communicated and achieved. Represent the division in key client meetings, industry events, and public engagements. Oversee communication strategies for large-scale initiatives, ensuring clarity, consistency, and alignment across all levels of the organization. Mentor senior staff in effective communication, presentation, and client engagement.
• Direct and oversee the division’s business development strategy, ensuring sustainable growth and diversification of the client portfolio. Lead capture planning, proposal strategy, and negotiations for major pursuits. Establish and maintain executive-level relationships with key clients, teaming partners, and decision-makers. Provide strategic oversight to ensure alignment of business development activities with corporate priorities and market trends. Represent the organization at the national level in conferences, industry associations, and public forums. Mentor senior and managing consultants in business development and relationship management best practices.
• Provide executive oversight and strategic direction for the organization’s training and exercise programs. Ensure all training aligns with company goals,