Senior Pharmacy Technician, ACT Circle Pharmacy

The University of Iowa Health Care, Department of Pharmaceutical Care, is seeking a full-time Senior Pharmacy Technician to join our ACT Circle Pharmacy team. Provides specialized support to the ACT Circle Pharmacy. Under general supervision of the pharmacist, coordinates and performs the technical activities of the ACTS Pharmacy location. Under general supervision of technician supervisor, carries out activities associated with training and coordination of Pharmacy Technician and Pharmacy Student Technician responsibilities in the assigned areas. Provides functional supervision as required. This pharmacy location performs high-volume central fill and mail dispensing on behalf of all UI Health Care Ambulatory Pharmacies. Additionally, the pharmacy also performs medication adherence packaging services using an automated packaging machine, non-sterile compounding, and home delivery of prescriptions. ACTS has an open-door pharmacy for patients to pick up medications directly from this location.

Position Responsibilities

• Coordinates daily technical functions for assigned work areas.

  • Provides supervision to Pharmacy Technicians and Student Pharmacy Technicians.

  • Reassigns work areas and duties for Technicians based on workload.

  • Provides feedback to supervisor regarding performance of technicians.

  • Coordinates procurement of equipment, inventory, labels or other supplies as needed.

  • Works on-line performing all required Technician duties.

• Assists with interviewing, orienting, training, scheduling and providing work performance feedback.

  • Assists with interviewing applicants.

  • Assists the supervisor with coordination of training new staff including documentation of training.

  • Conducts training and provides remedial training as needed.

  • Assists in preparing work schedules for Pharmacy Technicians and Student Pharmacy Technicians.

  • Participates in administering competency assessments, certification and re-certification for performing specific job responsibilities.

  • Provides performance feedback for both newly hired and existing staff (technicians, students, pharmacists, residents, and externship students).

• Provides coverage and completes standard technician duties as needed.

• Monitors the completion of area audits.

• Monitors performance and maintenance of pharmacy equipment.

  • Monitors operation of assigned equipment and automation. Performs minor adjustments on equipment or initiates requests for repair or replacement.

  • Assures equipment maintenance is completed and documented.

  • Assures that only trained personnel are using equipment in a safe and proper manner.

• Assists with computer and cash register database maintenance.

• Participates in inventory management.

  • Coordinates inventory activities for assigned area including cycle counts, monthly inventories and return to stock medication with associated adjudication and void, credit, and rebill requests.

  • Participates in activities related to medication recalls.

  • Coordinates adjustment of inventory levels to meet current needs.

  • Runs reports as requested.

• Participates in cash collection and reconciliation activities.

  • Assures that patient or third-party pricing and billing errors, issues and complaints are resolved.  Acts as an advisor for any questions regarding communication with patient.

  • Coordinates the identification and reconciliation of third-party rejections.

  • Verification of and balancin