Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to- wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy.

 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

 

Job Title: Assistant Store Leader, Specialty Primary Purpose:

The successful individual will leverage their proficiency in retail to… Client & Service Expert:

• Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients.
• Partner with SL to develop business driving initiatives that build a repeat business or attract a new customer to the store.
• Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach.
• Ensure team is compliant with all clientele standards and thank you note program.
• Ensure all associates complete the sales training program.
• Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales/

Leadership Presence/Steward of Talent:

• Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance.
• Responsible for assuming the SL role in manager’s absence.
• Lead by example with the achievement of personal sales goals.
• Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.
• Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
• Conduct ongoing review and assessment of employee performance.

Building Brand Equity:

• Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
• Ensure brand and operating standards are met to support brand consistency.
• Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
• Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales.

 

Operational Excellence:

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

 

 

• Assist SL with maintaining payroll budget