Principal Technical Project Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal Technical Project Management

About the Role

The Principal, Technical Program Management (TPM) is a senior leadership role responsible for building and leading a high performing team of Technical Program Managers, while also directly owning and driving complex, high impact initiatives. This role partners closely with Data & Governance leadership and Technology Operations stakeholders to ensure strategic programs are well planned, effectively executed, and aligned to enterprise priorities.

This leader operates at both the strategic and execution layers—establishing delivery standards, coaching talent, and stepping in as a hands-on program leader for critical initiatives. Given the global nature of the organization, the role requires flexibility and effectiveness working across multiple time zones and regions.

Role

Program & Portfolio Leadership
• Own and drive critical programs directly, particularly high-risk, high-visibility, or strategically significant initiatives.
• Oversee a portfolio of programs across Data & Governance and Technology Operations, ensuring alignment to enterprise objectives.
• Ensure consistent application of program management rigor, including planning, dependency management, risk mitigation, and execution tracking.
• Proactively identify cross-program dependencies, constraints, and trade-offs, and drive resolution in partnership with senior stakeholders.
• Provide end-to-end visibility into infrastructure equipment timelines required to deliver technology programs, from order placement through delivery and readiness.
• Establish and maintain a consolidated view of infrastructure logistics status, dependencies, and risks across programs and delivery teams.
• Partner with Infrastructure, Sourcing, and Finance teams to reconcile delivery timelines h spend commitments and sequencing decisions.

Strategic Initiative Enablement
• Partner with Data & Governance leaders to translate strategy into executable roadmaps and delivery plans.
• Assist in leading enterprise and cross-organizational strategic initiatives that cut across multiple technology and operations teams.
• Establish and maintain governance structures, operating rhythms, and executive-level reporting to provide transparency into progress, risks, and outcomes.
• Drive clarity in ownership, decision-making, and accountability across complex initiatives.

Stakeholder & Executive Engagement
• Act as a trusted partner to senior leaders across Technology Operations, Data, Engineering, Security, and Product.
• Communicate clearly and effectively with executive audiences, providing concise, outcome-oriented updates.
• Navigate ambiguity and influence without authority in highly matrixed environments.
• Represent the TPM function as a thought leader in delivery excellence and execution discipline.

Global & Operational Effectiveness
• Lead and engage teams and stakeholders distributed across geographies and time zones.
• Demonstrate flexibility in working hours to support global collaboration and critical delivery milestones.
• Promote inclusive and effective collaboration practices across regions.

All About You

Required Qualifications
• Bachelor’s degree in Computer Science, Engineering, or related technical or business discipline, preferred.
• Proven experience delivering results in technical program management, engineering program leadership, or related capacity.
• Proven experience delivering large-scale, cross-functional technical initiatives in complex environments.
•Strong understanding of software development lifecycles, data platforms, or technology operations.

Key Skills & Competencies
• Executive communication and stakeholder management
• Program governance and delivery excellence
• Strategic thinking with operational execution
• Risk management and dependency resolution
• Infrastructure procurement and logistics lifecycle awareness
• Ability to translate operational and logistics data into decision-ready insights

What Success Looks Like
• A strong, engaged TPM organization delivering consistent, predi