Senior Corporate Counsel - Privacy and Product

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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About the Job

PagerDuty is seeking an outstanding attorney and team player with a strong privacy and data protection background to join our team as a Senior Privacy and Product Counsel to help anticipate the unexpected in an unpredictable world. This role will report to the Associate General Counsel of the Product and Public Policy Legal Team. 

You will use your experience in privacy and data protection to drive and mature PagerDuty’s privacy program, supporting various privacy needs and preparing our program for the future.  You will also lead or support other product or technology-related projects as new priorities arise, learning new areas as needed. You will collaborate with internal clients and legal specialists across our collaborative culture.

The ideal candidate has shown the ability to build deep expertise in privacy law, to craft creative solutions, and to drive projects forward. This person is also a highly motivated team player who loves to learn and is excited to make an immediate impact to the company’s values and growth.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office once per week, so you can thrive in your new role and fully embrace being a Dutonian!

What You’ll Do:

• Further scale, drive, and mature PagerDuty’s privacy program, including by planning and implementing self-help resources, trainings, tools and systems. Think ahead, see around corners, and help prepare for the privacy landscape of the future.
• Support revenue objectives by collaborating with our Commercial Legal and Deal Desk teams to provide clear and concise counsel on privacy issues for customer deals, including DPAs and questionnaires.
• Learn and understand PagerDuty’s business and technical operations and develop solutions to legal issues that take both of these into account.
• Collaborate across the company (including with Product Counsel, Marketing Counsel, Procurement Counsel, Security Managers, Engineers, Product Managers, and IT managers) to support a variety of privacy matters and initiatives, such as data mapping, privacy by design, impact assessments, vendor data protection, privacy notices and policies, subject access requests, and incident response.
• Maintain awareness of the privacy legal landscape as PagerDuty’s privacy subject matter expert, collaborating with outside counsel as needed on complex, higher-risk matters.
• Monitor and analyze emerging privacy and data protection laws, regulations, enforcement activity, trends and industry best practices. Collaborate to develop PagerDuty’s public policy positions in privacy and data protection. Advise on likely trends and best practices to prepare for the future.
• Support non-privacy projects based on business priorities as a legal generalist, learning new areas of law as needed. Such projects may include non-privacy product counseling areas, dispute resolution, or IP matters. 

Basic Qualifications

• A law degree and active membership in at least one U.S. state bar in good standing.
• Authorization to practice law in the state where you will be based, or eligibility to become authorized (e.g., eligible to register for an in-house counsel status in a state that offers such status).
• 5+ years of legal experience at a leading law firm, in-house legal department, or governmental agency, including 3+ years of hands-on privacy experience. 

Preferred Qualifications

• Deep experience in privacy, including experience in GDPR, CCPA, and, ideally, other privacy frameworks as well.
• A love of issues that lie at the intersection of law and technology, including understanding the technical details. Preferably some experience in litigation, M&A deals, regulatory inquiries, product counseling, or IP.
• A track record of successfully investigating, analyzing, and solving complex legal issues, and developing practical risk mitigation options.
• A demonstrated ability to concisely, accurately, and clearly explain legal considerations with context to a wide range of audiences, both orally and in writing, including translating between legal frameworks and technical details.
• A history of building collaborative relationships and catalyzing others.
• A demons